THE MEADS MEDICAL PRACTICE Salary

Working hours

permanent

Responsibility

the following are the core responsibilities of the administrator
process all PCSE tasks GMS3s, requests labels etc 6
updating patient records eg changes in personal information, immunisation status etc 7
registration and deduction of patients, liaising with patients and PCSE 8
instructing staff as necessary on the use of the computer 9
liaising with IT Helpdesks in regard to computer/clinical system problems 10
are filed in correct records and kept up to date Management of medical records Provide administrative support to members of the primary health care team Process cervical screening lists 5
scanning and recording all incoming post, filing EDTs via Docman 11

Working hours

permanent

Responsibility

advise patients of relevant charges for private services, accept payment and issue receipts for same
divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery Processing and distributing incoming mail Taking messages and passing on information Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Clearing and re-stock consulting rooms as required and replenishing stationery and practice leaflets in administration area Keeping the reception area, notice-boards and leaflet dispensers up-to-date and tidy Action repeat prescription requests per practice policy and when giving out prescriptions ensure the practice policy is followed of checking the patient name and address
explain practice policy for registrations to new patients and those seeking temporary cover and ensure patients are registered promptly and accurately and information passed to the Office Manager
opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols Maintaining and monitoring the practice appointments system: Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients Monitor effectiveness of the system and report and problems or variations a Manager Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Receive and make telephone calls as required
patient notes and correspondence: o Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to Ensure that the staff areas are kept clean and tidy; o When last to leave at the end of the day, ensure that the building is closed down as per end of day check list

Working hours

apprenticeship

Responsibility

advise patients of relevant charges for private services, accept payment and issue receipts for same
divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery Processing and distributing incoming mail Taking messages and passing on information Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Clearing and re-stock consulting rooms as required and replenishing stationery and practice leaflets in administration area Keeping the reception area, notice-boards and leaflet dispensers up-to-date and tidy Action repeat prescription requests per practice policy and when giving out prescriptions ensure the practice policy is followed of checking the patient name and address
explain practice policy for registrations to new patients and those seeking temporary cover and ensure patients are registered promptly and accurately and information passed to the Office Manager
maintaining and monitoring the practice appointments system: Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients Monitor effectiveness of the system and report and problems or variations to a Manager Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Receive and make telephone calls as required
patient notes and correspondence: Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to Ensure that the staff areas are kept clean and tidy; When last to leave at the end of the day, ensure that the building is closed down as per end of day check list

Working hours

permanent
part-time | Permanent

Language

english

Salary

salary

Education

certificate of Higher Education

Responsibility

assist patients from marginalised groups to access quality care
supported by other nurses within the practice, they will deliver care within the boundaries of their role, focusing upon supporting patients to be healthy, monitoring of long-term conditions, health prevention and screening activities
contribute to the recruitment and retention of qualified and unqualified clinical staff, ensuring that all staff are legally and gainfully employed and fulfilling the requirements of the Recruitment Checklist Workload and staff development planning
they will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as required
maintain the nursing staff databases for training and annual/sickness absence Ensure all staff have job descriptions that are updated appropriately and promptly when changes are introduced Leadership personal and people development Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model Support the development of others in order to maximise staff potential Lead others to make realistic self-assessment of their knowledge and skills, challenging any complacency and actions that are not in the in the interest of the public and/or users of service Act as a clinical leader in the delivery of practice nursing services to patients, ensuring that the needs of the patient are the priority Lead the nursing team in the planning and implementation of local guidelines, protocols and standards, and of local projects or initiatives Promote the role of the nursing team in the provision of care Delivering a quality service Recognise and work within own competence and professional code of conduct as regulated by the NMC Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures Prioritise, organise and manage own and others workload in a manner that maintains and promotes quality Deliver care as an individual and team according to NSF, NICE guidelines and evidence-based care, assessing effectiveness of care delivery through peer review, benchmarking and formal evaluation and leading on the maintenance of quality governance systems for the nursing team Implement and review the application of evidence-based practice in nursing Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required Evaluate patients response to health care provision and the effectiveness of care Lead and participate in shared learning across the practice and wider organisation and assess the impact of policy implementation on care delivery Monitor the performance of the nursing team in accordance with local policies Work within policies regarding family violence, vulnerable children and adults, substance abuse and addictive behaviour, and refer as appropriate Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice Team working Work as an effective and responsible team leader, supporting others and exploring the mechanisms to develop new ways of working Delegate appropriately, adopting the principles of safe practice and assessment of competence of nurses Ensure clear nurse referral mechanisms are in place to meet patient needs Prioritise own and others workload and ensure effective time-management strategies are embedded within the culture of the team Lead nursing team activities that create opportunities to improve patient care Participate in research programmes Contribute nursing view to practice management Set specification and quality required from nursing admin support Management of risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients Contribute to the Register of Risk, providing risk assessment as necessary Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines Ensure safe storage, rotation and disposal of vaccines and drugs Act as a role model to support members of the nursing team to undertake mandatory and statutory training requirements Apply infection-control measures with in the practice according to local and national guidelines Participate in the local implementation strategies that are aligned to the values and culture of general practice Utilising information Use technology and appropriate software packages as an aid to day to day operations Review and process data using accurate read codes in order to ensure easy accurate information retrieval for monitoring and audit processes Adhere to statutory and practice requirements for Information Governance including confidentiality and Freedom of Information Act Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care Learning and development Act as mentor for more junior staff and students, assessing competence against set standards Disseminate learning and information to other team members in order to share good practice and inform others about current and future developments Assess own learning needs and undertake learning as appropriate Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning Communication Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating, including those receiving bad news Act as an advocate when representing patients and colleagues Participate in practice team meetings, delivering the nursing agenda and run nurse department meetings Produce written documents that evidence the contribution of the nursing team to the practice priorities Equality and Diversity Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity Support people who need assistance in exercising rights Monitor and evaluate adherence to local chaperoning policies Accept the rights if individuals to choose their care providers, participate in care and refuse care Assist patients from marginalised groups to access quality care
KEY RESPONSIBILITIES Clinical Practice Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being Able to triage by telephone and refer appropriately Implement and evaluate individual treatment plans for patients with a known long-term condition Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care Support patients to adopt health promotion strategies that encourage patients to live healthily, and apply principles of self-care Provide information and advice on prescribed or over-the-counter medication Support patients to adopt health promotion strategies that promote patients to live healthily, and encourage principles of self-care Support and advise women requesting information relating to family planning needs Support and manage health needs of women presenting for cervical cytology consultations Recognise, assess and refer patients presenting with mental health needs in accordance with the National Service Framework [NSF] for Mental Health Implement and participate in vaccination and immunisation programmes for both adults and children Advise, support and, where appropriate, administer vaccinations for patients travelling abroad Promote and deliver evidence-based care for patients presenting with aural conditions Communication Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment Communicate with and support patients who are receiving bad news Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Utilise communication skills to support patients to adhere to prescribed treatment regimens Anticipate barriers to communication and take action to improve communication Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders Act as an advocate when representing the patients and colleagues viewpoints to others Delivering a Quality Service Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council [NMC] Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures Prioritise, organise and manage own workload in a manner that maintains and promotes quality Deliver care according to the NSF and the National Institute for Clinical Excellence [NICE] guidelines and evidence-based care Participate in the maintenance of quality governance systems and processes across the organisation and its activities Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate Support and participate in shared learning across the practice and wider organisation Participate in the performance monitoring review of the team, providing feedback as appropriate Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate Personal and People Development Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model Support the development of others in order to maximise potential Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice Understand own responsibilities and accountability in the delivery of GPN services to patients, ensuring that the needs of the patient are the priority Participate in planning and implementing changes within the area of care and responsibility Contribute and participate in the development of local guidelines, protocols and standards Critically evaluate and review innovations and developments that are relevant to own practice Keep up-to-date with new developments locally and nationally identifying those that will enhance the teams work Ensure awareness of sources of support and guidance [e.g
patient advice and liaison service PALS] and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate Promote the role of the GPN in the provision of care Team Working Understand own role and scope in the organisation and identify how this may develop over time Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties Ensure clear understanding and utilisation of referral mechanisms within the practice Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice Work effectively with others to clearly define values, direction and policies impacting upon care delivery Participate in team activities that create opportunities to improve patient care Participate in and support local projects as agreed with the practice management team Management of Risk Manage and assess risk within the areas of responsibility, ensuring adequate measure are in place to protect staff and patients Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken
undertake mandatory and statutory training Apply infection control measures within the practice according to local and national guidelines Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all Participate in the local implementation strategies that are aligned to the values and culture of general practice Utilising Information Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes Manage information searches using the internet and Mentor databases, for examples, the retrieval of relevant information for patients on their condition Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act Learning and Development Disseminate learning and information gains to other team members in order to share good practice and inform others about current and future developments Assess own learning needs and undertake learning as appropriate Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information Provide an educational role to patients, carers , families and colleagues in an environment that facilitates learning Equality and Diversity Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity Support people who need assistance in exercising their rights Monitor and evaluate adherence to local chaperoning policies Act as a role model in good practice relating to equality and diversity Accept the rights of individuals to choose their care providers, participate in care and refuse care

Earnings on positions in THE MEADS MEDICAL PRACTICE

Estimated salary

THE MEADS MEDICAL PRACTICE is looking for employees for positions:

junior administrator

data administrator

administrator

apprentice administrator

receptionist / administrator

practice manager

pharmacist

receptionist

nurse

medical secretary

Earnings on positions in THE MEADS MEDICAL PRACTICE

National average salary

Average salary in this company