THE HOUSE SURGERY Salary

Working hours

permanent

Responsibility

post holders with less experience will be supported to develop competencies to be able to undertake any of the responsibilities below
carry out targeted medication reviews for high-risk patients c
to support and advise the PCN Pharmacy Team technicians and other PCN staff members with medication issues d
practice as an independent prescriber working within scope of practice, if qualified to do so
the following are the core responsibilities of the clinical pharmacy team and the clinical pharmacist will be required to undertake any of the responsibilities listed
e
review and implement safe prescribing systems for vulnerable patients, improving compliance f
carry out face-to-face and telephone consultations with patients with long-term conditions g

Working hours

permanent

Responsibility

they may also have access to information relating to the practice as a business organisation
in conjunction with the partners Ensuring the team reach QOF targets Coordinating the practice diary, ensuring meetings are scheduled appropriately Liaising at external meetings as required Marketing the practice appropriately Administration for Patient Participation Group Ensuring compliance with legislation and deal with disciplinary issues accordingly The management of the premises, including health and safety aspects such as risk assessments and mandatory training Managing the practice IT system, delegating staff to act as administrators
they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately Ensure full compliance with GDPR within the practice In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers
keeping own work areas and general/patient areas generally clean, identifying issues and hazards/risks in relation to other work areas within the business and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation with other sector managers Undertaking periodic infection control training Routine management of own team/team areas and maintenance of workspace standards Demonstrate due regard for safeguarding and promoting the welfare of children
as per main duties of the job noted above and the following: Leading change and continuous improvement initiatives Coordinating the reviewing and updating of all practice policies and procedures Coordinating and lead the compilation of practice reports and the practice development plan Developing, implementing and embedding an efficient business resilience plan Managing the financial elements of the practice, including budgets, petty cash, etc
key Responsibilities: Monitor and evaluate performance of the practice team against objectives; identify and manage change Develop and maintain effective communication both within the practice and with relevant outside agencies including the Primary Care Network Improve efficiency and productivity within the practice by developing business management goals and objectives Keep abreast of current affairs and identify potential threats and opportunities Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development With the guidance of Partners, assess and evaluate accommodation requirements and manage development and expansion plans Improve Practice profitability Financial Management: Manage practice budgets and seek to maximise income Through negotiation, preparation and submission of regular development plans, ensure the practice receives an appropriate and equitable allocation of resources Understand and report on the financial implications of contract and legislation changes Manage practice accounts; submit year-end figures promptly and liaise with the practice accountant Monitor cash flow, prepare regular forecasts and report to the partners Manage and reconcile bank accounts; negotiating/liaising with the practice bankers Monitor and reconcile income and expenditure statements and purchase/sales ledger transactions Manage partners drawings Manage and monitor PAYE for practice staff and maintain appropriate records Manage contributions to the practice pension scheme and maintain appropriate records Manage appropriate systems for handling and recording of cash and cheques and petty cash Human Resources: Oversee the recruitment and retention of staff and provide a general personnel management service Direct line manager for all staff Ensure that all staff are legally and gainfully employed
monitor skill-mix and deployment of staff Manage staffing levels within target budgets Evaluate, organise, and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role Develop and implementation of effective staff appraisal and monitoring systems Support and mentor staff, both as individuals and as team members Manage the resolution of disputes and grievances Keep abreast changes in employment legislation Issue and implement HR documentation Ensure clinical staff have adequate indemnity cover Seek advice from practice HR advisors where appropriate Organisational: Convene meetings, prepare agendas and ensure distribution of minutes as necessary Develop practice protocols and procedures, review and update as required Ensure that the practice premises are properly maintained, cleaned and that adequate fire prevention and security systems are in place Manage the procurement of practice equipment, supplies and services within target budgets Develop and review health and safety policies and procedures and keep abreast of current legislation Arrange appropriate insurance cover Ensure the practice has adequate disaster recovery procedures in place Arrange appropriate maintenance for practice equipment Effectively manage all contracts within the practice and ensure obligations are met Act as the primary contact for NHS, Primary Care Sheffield, Community services, suppliers and other external stakeholders Patient services: Adopt a strategic approach to the development and management of patient services Ensure service development and delivery is in accordance with local and national guidelines Ensure that the practice complies with NHS contractual obligations in relation to patient care Maintain registration policies and monitor patient turnover and capitation Oversee and/or develop repeat prescribing systems Oversee and/or develop and manage an effective appointments system Oversee and/or organise surgery timetable, duty rotas and holiday cover Routinely monitor and assess practice performance against patient access and demand management targets Develop and implement an effective complaints management system Lead the management of the PPG Liaise with patient groups/PALS/NHSE Complaints Ensure all escalated complaints are dealt with in a timely manner Information Management and Technology: Evaluate and plan practice IT implementation and modernisation Keep abreast of the latest development in primary care IT and regularly update the practice management team Motivate, support and monitor staff in the use of IT; organise, oversee and evaluate IT training Set target and monitor standards for data entry and data collection Ensure that the practice has effective IT data security, back up maintenance and disaster recovery plans in place Liaise with the ICB/NHS regarding systems procurement, IT funding and national IT development programmes Maintain the practice website Teaching Training and Research: Support and promote the provision of teaching, training and research within the practice Act as a teaching resource on management subjects Manage the financial elements associated with teaching, training and research Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters
ensuring compliance with IT security and IG Coordinating of all projects within the practice Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Secondary Responsibilities In addition to the primary responsibilities, the practice manager may be requested to: Deputise for the partners at internal and external meetings Act as the primary point of contact for NHS , ICB, community services, suppliers and other external stakeholders Partake in audit as requested by the audit lead Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Earnings on positions in THE HOUSE SURGERY

THE HOUSE SURGERY is looking for employees for positions:

pharmacist

pharmacy technician

business manager

practice manager

administrator

care coordinator

medical secretary

nurse

part time administrator

receptionist