Earnings on positions in THE GREAT HOUSE AT SONNING
THE GREAT HOUSE AT SONNING is looking for employees for positions:
reception supervisor
Working hours
full-time
part-time
full-time | Part-time
Responsibility
accompanied by an onsite Coppa Club together we aim to give our guests a tranquil, relaxing riverside escape
we are currently looking for a confident and experienced Reception Supervisor to join our friendly evening team
we are currently looking for a Part time Evening Reception Supervisor to join our friendly evening team
you will be working in a diverse, fast-paced environment with a young, dynamic and enthusiastic team
your duties will be
the Great House at Sonning is a beautiful riverside boutique hotel attracting visitors from far and wide as well as a great local following
assisting the Reception Manager in the running and organisation of the reception department
to ensure the customer journey is delivered to every guest who walks into our hotel
hotel receptionist
Working hours
part-time
full-time | Part-time
full-time
Responsibility
we are currently looking for a Part Time Receptionist to join our friendly team front of house team
description
we are currently looking for a Receptionist to join our friendly team front of house team
as a member of our Reception team you’ll have previous experience in a similar environment
A 40 hour, 4 day week would also be considered
this challenging role within a growing business could be a great step for anyone with passion for customer service looking to start or progress their hospitality career
you’ll be passionate about giving a professional and friendly service and you’ll embrace our brand standards and do your best make each guest’s stay meet and exceed expectations
this is a part time role, working 24 hours per week, over 3 days including weekends. Usually working 2.30pm to 22.30pm alternative shifts may also be required
Requirements
to perform a variety of duties necessary for the smooth operation of the Hotel and maintain security during the shift
attend to all guests and potential clients at the Front Desk in a courteous and efficient manner
answer customer inquiries politely and efficiently
ensure all room moves are dealt with and recorded efficiently following company procedures
be aware of guests’ special requirements and communicate them to relevant departments
to deliver a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner
identify return and regular clients and make sure their special requirements are met
to follow and to adhere to company set standards and established procedures
receptionist
Responsibility
safety and Security: Maintain a safe and secure environment for guests and colleagues by following hotel procedures and protocols
communication: Serve as a point of contact for guests, providing information about hotel facilities, services, and local attractions
administrative Tasks: Perform various administrative duties, including answering phone calls, responding to emails, and processing payments
problem-Solving: Resolve guest issues and complaints promptly and professionally, ensuring guest satisfaction
Earnings on positions in THE GREAT HOUSE AT SONNING