spa therapist
4 the last 216 days, recently 2023-09-28
Responsibility
- prepare and organise your treatment room for the day ahead
- perform excellent services within the appropriate time allotted
- provide consistent professional treatments in accordance with the spa policies and your training
Show more +15 - maintain and care for all equipment used in the spa in line with Granary Spa procedures
- complete treatments in line with Granary Spa procedures allowing correct product usage to maintain effective stock control
- the Granary Spa is looking for a Team leader/ Senior Spa Therapist who would like to grow and develop with the business. The ideal candidate will be working in our busy day spa supporting the Spa Manager
- have complete knowledge and understanding off all services and products offered
- we are looking for an enthusiastic and supportive team player who is compassionate, energetic, and passionate about creating a memorable guest experience. We pride ourselves on giving a friendly, personal and professional service
- the role will also include various business-related activities such as social media content and marketing. You must enjoy working in a fast-paced environment, and used to working to targets and deadlines
- communicate to management any and all occurrences involving staff or guests in the spa that require attention
- actively promote the spa, treatments services and retail products
- effectively inform and educate our guests about specific wellness concerns and recommend suitable treatments and aftercare recommendations for them to use at home
- handle guests questions and concerns professionally and courteously
- maintain a positive attitude and contribute toward a quality work environment
- attend and participate in training and staff meetings at the spa
- uphold the standards of sanitation and cleaning both in the treatment room but also in the spa as directed by our spa policies and procedures
- assist in the front of house reception duties as and when required
- reception duties including booking appointments, taking payments, checking our guests in, handling general enquiries and offering treatment and product advice in addition to post treatment aftercare
Requirements
- we require applicants to hold an NVQ level 2 and 3 certificate
- at least 2 years’ experience of working in a spa, with at least 6 months supervision or leadership experience
- knowledge of Phorest system would be highly advantageous
Show more +1 - the ability to motivate and inspire a team - Excellent communication and interpersonal skills to effectively interact with clients and team members
Benefits
- mobile phone
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