THE DELIVERY GROUP is looking for employees for positions:
warehouse manager
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
ensure the staffing levels for all of the warehouse teams within the depot are operating within the agreed budgeted figures
to train and guide the team to effectively handle each product compliantly & on time
to ensure all unsorted mailings received into the network are segregated and sent to Warrington to be processed
ensure mailings are compliant with the format and service selected
ensure all non-compliant work streams are reported and resolved daily
to manage the day to day running of all processing functions with the operation at the Bristol Depot. To include all e-commerce parcels, bulk and unsorted mail and the goods in and despatch functions
manage the day to day processes of the Processing teams at the Bristol depot
provide detailed processing reports
Requirements
experience in the mail or parcel industry
understanding of mail and parcel services
customer service: 1 year
administrative experience: 1 year
warehouse Management: 2 years
downstream Access: 1 year
warehouse team leader
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
an exciting opportunity has arisen for a full-time Processing Team Leader, at our Bristol Hub. The role is 40 hours per week over 7 days. However, it is essential applicants are flexible to work outside of the normal contracted hours when required
liaise with the operation Supervisors and Hub Manager as required for relevant operational and statistical information on priorities of work /collection and deliveries for the day
conduct induction and training for new team members as required
conduct team communication sessions
ensure all Sortation work is processed within agreed customer SLA’s
maintain records and review documents prepared by the team
perform the duties of a warehouse operative where this is required
be responsible for H&S compliance for the team. Report any breaches of Health & Safety regulations and incidents/accidents
Requirements
warehouse experience: 1 year
team Leader: 1 year
administrator
Working hours
part-time
Salary
salary
Requirements
previous experience dealing with customers and suppliers on the telephone essential
previous admin experience essential
customer service: 1 year
account Administration: 1 year
Responsibility
to liaise on a daily basis with mailing houses, customers and transport companies to book in jobs and arrange logistics for collecting and forward handling
to correctly obtain pricing information from spreadsheets and communicate to customer
client administrator
Working hours
full-time | Contract
Responsibility
we are looking for a positive, conscientious, reliable Client Services Representative to join our hardworking, customer focused team
you will have the ability to maintain a high level of customer service always, which means being resilient
for the time being this role will be homebased, so a good broadband connection will be required
we are looking for a self-motivated, team player who is well organised, friendly, numerate and literate
once lockdown has ended there will be a requirement to attend our site in Larkfield, Kent for some filing duties which will be on a rota pattern with the other team members
the ideal candidate will be hardworking, organised and be able track queries, investigate issues, monitor deliveries, provide regular updates, learn quickly, and relish a challenge
A positive attitude is essential as is the ability to provide clear communication by email and telephone. Candidates should show initiative and work very well under pressure, as well as have a strong attention to detail, communication skills
dealing with quotations, queries and complaints and logging them accordingly
Salary
salary
Requirements
customer service: 1 year
salesforce: 1 year
sales administrator
Working hours
full-time
Salary
salary
Requirements
A professional and customer focussed approach
excellent Communication Skills
good working knowledge of Microsoft packages and Adobe Acrobat are essential
training will be provided on Salesforce although experience would be advantageous
good working knowledge of outlook email and diary management
professional approach to dealing with customers and staff
excellent telephone manner
good organisational skills
Responsibility
stay up to date with new products and features
diary management of the CEO, COO & Group Sales & Marketing Director’s emails, diarising meetings and location planning
telesales team leader
Working hours
full-time
Salary
salary
Requirements
telesales: 3 years
B2B sales: 2 years
delegating and motivating abilities
forklift driver
Working hours
full-time
Language
english
Salary
salary
Responsibility
unload 3 x Double deck trunk vehicles
scanning in all pallets to depot, ensuring that discrepancies are reported to the manager
help prepare the routes for the coming day using load sheets created in the office
load the first runs
help to prepare the second runs
arrange the on hold and economy service pallets as per delivery plan from the office
load the second runs as the drivers come back for them
keep the yard clean, tidy and swept
van driver
Working hours
full-time
Language
english
Salary
salary
Requirements
previous experience as a Van Driver
GCSE or equivalent in English and Maths
driving: 1 year
Responsibility
working to specified run list provided, complete collections and deliveries to plan
assisting in other areas of the operation when required
warehouse supervisor
Working hours
full-time | Permanent
Language
english
Salary
salary
Requirements
at least 2 years’ experience of managing within a Warehousing & Distribution fast paced environment
experience of working with yard management processes
experience of working in a 24/7 operation
qualified to operate a Fork Lift truck
up to date knowledge of Health and Safety Legislation
eligibility to work in the UK
warehouse: 1 year
supervising: 1 year
Responsibility
conduct induction and training for new team members as required
working with HR to effectively manage the people in your team throughout all aspects of Employee Relations
review and resolve non-compliant mailings daily
be responsible for Health &Safety compliance for the team, reporting any breaches of H&S regulations and incidents/accidents
carry out induction and training for new team members as required
perform the duties of a Warehouse Operative where this is required
perform the duties of a warehouse operative where this is required
warehouse operative
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
punctual and reliable
ensuring all supplier Pre-alerts are accurately completed
client Inbound pre-alerts checked and reconciled
able to work to tight deadlines
accurate and have attention to detail
flexible and adaptable, as you are likely to undertake several different tasks in one shift
processing international and domestic mail
ensure full compliance with the company’s Health and Safety Policy and Statutory Regulations