THE COFFEE HOUSE & KITCHEN

Responsibility

• meeting KPI targets and producing monthly reports
• conducting regular stock takes, receiving goods and ensuring stock inventories and locations are accurate
• managing the picking, packing & despatching of various products to supply our rapidly growing number of stores across the North of England ensuring accuracy is paramount
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• continuously looking to improve all warehouse processes and procedures to deliver the best quality service to our stores and ensuring the processes are being followed by all staff
• assisting the lead purchaser with all aspects of the purchasing function, helping reduce overall supply chain costs, increase efficiency, and manage supplier relationships
• we are committed to servicing our stores daily 363 days of year, therefore we are looking for an individual who is flexible, can use their initiative and work autonomously as well as part of a team

Requirements

• A minimum 2 years previous management experience within a warehouse/logistics company
• full clean manual driving license
• possession of a C1 license is ideal
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• excellent organisational skills, time management skills and a ‘can do’ attitude
• have a keen eye for detail, and be able to take responsibility for tasks using their own initiative
• proven, strong management skills
• good IT skills
• self-motivated, flexible to work extra hours, various shifts as and when the business requires

Earnings for position warehouse manager

Responsibility

• to train the team and monitor their performance
• monitor staff performance, document and challenge poor performance and appraise staff using our company tools
• liaising with our recruitment team to select new talent
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• open and close the store and hold a set of keys
• conduct weekly reports to the head of stores, on time and accurately
• process the orders for delivery
• adhere to the company standards ensuring all products sold meet the company specs and brand standards
• to competently and confidently run a shift
• to take responsibility for the store as a whole
• the role of a store manager is to ensure that the team and store are aligned with our vision and values, this means to ensure that everyone is focused on the guests and ensuring we are providing the best service we can
• delegate and position staff on shift and arrange breaks
• to attend meetings set out by the Directors/Operations Manager
• to be flexible and help with covering shifts
• to ensure the store is meeting all of the food hygiene standards set out by HACCP
• to have responsibility for the store as a whole when on shift and in the absence of the Store Leader
• to publish the rotas meeting the targets of the company
• as a Team Leader you will assist the Store Leader in championing the core brand values and ensuring the best customer service possible. You will support the Store Manager and lead the team in their absence
• escalating any staffing issues or poor performance to the Store Leader
• participate in local marketing initiatives the company may be running
• full responsibility for the store when the Store Leader is absent
• when short staffed be willing to work extra hours to cover the needs of the business
• to undertake any other duties that may be required from you while you work for The Coffee House

Requirements

• ideally from the hospitality/retail background
• worked in a fast paced customer service environment
• exceptional customer service and listening skills
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• passionate about people and can lead a team
• barista experience is a plus but don’t worry you will receive training on this
• enthusiastic with a proactive attitude

Trade

• management
• Management

Responsibility

• you will support the warehouse team with receiving goods in
• ensure the warehouse remains clean, tidy and a safe environment at all times

Requirements

• be available to work 20 hours minimum per week 5 out of 7 days
• reliability is a key attribute for this role
• good attention to detail, and confidence with following processes
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• be a team player
• please note this role is a physically demanding role, and involves manual handling

Earnings for position warehouse operative

Responsibility

• design and deliver the recruitment strategy, creating a full service including interviewing and onboarding for the whole business
• manage all recruitment for the company, both general turnover as well as supporting new store openings
• design, implement and management of HR policies
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• managing all employee relation cases in a timely and professional manner
• proactively support Managers with probationary periods
• support all aspects of employment terms and conditions
• curate and drive performance reviews
• work side by side Store Managers and the Operations team to truly understand roles,ensure the workforce are engaged, involve
• manage the HR & payroll system, ensuring payroll is completed in time for cut off, advising on pay and other remuneration issues
• to maintain and update the HR system, electronic files and employee personnel files, completing all HR Administration in a timely manner and with accuracy
• amending the staff handbook when required

Requirements

• CIPD qualified
• previous HR Managerial experience preferably within the hospitality or retail industry
• strong IT skills
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• A strong background in recruitment
• excellent people skills, being able to influence at various different levels to a variety of different stakeholders
• ability to multi task, prioritise and be well organised with a strong attention to detail
• you must have a driving licence and access to a car as you will need to visit stores
• this role is 40 hours a week, working 5 out of 7 days, so will include weekends when required

Responsibility

• open and close the store and hold a set of keys
• process the orders for delivery
• to competently and confidently run a shift
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• delegate and position staff on shift and arrange breaks
• to be flexible and help with covering shifts
• to have responsibility for the store as a whole when on shift and in the absence of the Store Leader
• as a Team Leader you will assist the Store Leader in championing the core brand values and ensuring the best customer service possible. You will support the Store Manager and lead the team in their absence
• escalating any staffing issues or poor performance to the Store Leader
• full responsibility for the store when the Store Leader is absent
• when short staffed be willing to work extra hours to cover the needs of the business

Requirements

• ideally from the hospitality/retail background
• worked in a fast paced customer service environment
• exceptional customer service and listening skills
  Show more +3
• passionate about people and can lead a team
• barista experience is a plus but don’t worry you will receive training on this
• enthusiastic with a proactive attitude