Earnings on positions in THE CAMBIUM GROUP UK HOLDINGS
THE CAMBIUM GROUP UK HOLDINGS is looking for employees for positions:
customer service representative
Working hours
full-time
Salary
salary
Responsibility
advising couples during private appointments about our bespoke service and converting enquiries into registrations
proactively following up with customers after registrations to encourage products being added to lists and driving appointments
updating and recording parent details and chosen product ideas on our system following meetings
keeping in touch with our customers throughout their pregnancy to be on hand with advice and guidance at all stages
building rapport with our couples by offering a fantastic, personal service while creating a trusting relationship via phone, email and online chat using LittleList tone of voice
living and embodying our tone of voice which is reassuring, kind, practical and experienced
working as part of a team to contact registrations, respond to customer queries and maintain a high level of service via email and phone
always having LittleList Principles in mind, understanding your responsibility as the doorway and ambassador to our service
Requirements
A customer or client facing background is highly desireable
confident and happy to present various products within a personal one-on-one meeting with clients
excellent verbal and written communication over the phone/ email and in person
an interest in baby products and parenting is desireable
self-motivation and intuition is key
digital marketing executive
Working hours
full-time
Salary
salary
Responsibility
develop and implement digital marketing strategies across multiple channels, Meta, Google, Microsoft and other digital platforms
analyse and report on campaign performance, using data to inform future marketing strategies
stay up-to-date with the latest digital marketing trends and technologies, and proactively suggest new ideas to improve our marketing efforts
deliver internal company communications, sharing relevant content and updates with the wider team and business
you’ll build, manage, analyse and optimise our acquisition campaigns across predominantly but not limited to Meta, Google and Microsoft
this is a hands-on role and you will take ownership of the management within the respective ad platforms
working with our data manager, you’ll scope and build audience segments to test, scale and optimize our customer targeting
this role will support the strategy and lead the execution of our group's acquisition strategy across our main two channels within paid search and paid social, bringing best-in-class principles and practices
Requirements
previous experience in a digital marketing role
experience managing multiple accounts
strong knowledge and experience in managing paid media
knowledge and experience with Google Ads and Meta Ads
the ability to analyse campaign performance for better ROI
excellent communicator, confident in presenting strategies, data analysis and recommendations
experience using Canva is desired
ability to ensure budget monitoring and performance is met
marketing executive
Working hours
full-time
Language
english
Salary
salary
Responsibility
keep the press contacts database up to date
write copy and source imagery for all customer communications
work with campaign and content executives to support on emails to customers
have a great rapport with couples in our social media DMs, maintaining our tone of voice
oversee the constant tracking of all influencer work and press outreach
execute email marketing campaigns that are in line with our brand and consumer demands
work with sales, customer care and product teams to create and deliver automated marketing and service communications
be integral in implementing SEO strategy, growing organic traffic & furthering engagement
Requirements
excellent stakeholder management
experience in a similar role is essential, especially in consumer engagement
experience using social media for Influencer research and engagement
experience with luxury brands would be desirable
experience with press relations management
highly analytical and able to interpret test data into actionable insights
experience of using Mail Chimp, content management systems and social media scheduling tools
solid understanding of automated email marketing
sales advisor
Working hours
full-time
Responsibility
advising couples during private appointments about our bespoke service and converting enquiries into registrations
building rapport with our couples by offering a fantastic, personal service while creating a trusting relationship via phone, email and online chat using LittleList tone of voice
working as part of a team to contact registrations, respond to customer queries and maintain a high level of service via email and phone
proactively following up with customers after registrations to encourage products being added to lists and driving appointments
product designer
Working hours
full-time
Responsibility
produce elegant responsive UI Designs for customer-facing mobile and web experiences
work closely with Product Owners, stakeholders and Developers at every stage of the process to shape the future of Cambium’s digital products
work closely with our Product Owners, stakeholders and Developers at every stage of the process to help shape the future of Cambium’s digital products
Contract type
our expanding group of award-winning brands has been established for over 30 years and consists of multiple e-commerce platforms
our vision is to provide the best service to customers during key events in their life
our newest venture, LittleList, is set to revolutionise the baby gifting market in 2023
with family very much at the heart of how our brands function, it’s important that our team feels like one too
we believe that their shopping experience as they navigate those big, once in a lifetime milestones, should be exciting, positive and special and we help them make memories
we started as the home of wedding gift lists - but now The Cambium Group encompasses so much more, supporting customers through life’s milestones every step of the way
we are looking for a passionate Lead Product Designer with advanced UX/UI skills to join our growing Product team
we are looking for a passionate Product Designer with proficient UX/UI skills to join our growing Product team
Requirements
creativity underpinned with knowledge of best practice in design
knowledge of HTML/CSS
knowledge of the wider suite of Adobe programs
motion skills a plus
experience working in e-commerce platforms and female centric brands
customer sales advisor
Working hours
full-time | Permanent
Responsibility
advising couples during private appointments about our bespoke service and converting enquiries into registrations
proactively following up with customers after registrations to encourage products being added to lists and driving appointments to our showrooms
updating couple details and chosen gift ideas on our system following meetings
keeping in touch with our couples throughout their wedding journey to be on hand with advice and guidance at all stages
building rapport with our couples by offering a fantastic, personal service while creating a trusting relationship via phone, email and online chat using The Wedding Shop tone of voice
working as part of a team to contact registrations, respond to customer queries and maintaining a high level of service via email and phone
maintaining showroom standards and re-merchandising the showroom based on current and in-store trends
developing expert product knowledge and understanding each couple to guide and advise them through our extensive brand offering and helping them create the perfect wedding gift list
Requirements
experience in a customer service role
experience in working with a CRM system is highly advantageous