THE CAMBIUM GROUP UK HOLDINGS Salary

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  London
80-82 GLENTHAM ROAD LONDON SW13 9JJ UNITED KINGDOM
TIN: 12026946
  Consulting services
Rating of the company
based on 0 evaluations
5 reviews in total

Earnings on positions in THE CAMBIUM GROUP UK HOLDINGS

THE CAMBIUM GROUP UK HOLDINGS is looking for employees for positions:

customer service representative

Working hours

  • full-time

Salary

  • salary

Responsibility

  • advising couples during private appointments about our bespoke service and converting enquiries into registrations
  • proactively following up with customers after registrations to encourage products being added to lists and driving appointments
  • updating and recording parent details and chosen product ideas on our system following meetings
  • keeping in touch with our customers throughout their pregnancy to be on hand with advice and guidance at all stages
  • building rapport with our couples by offering a fantastic, personal service while creating a trusting relationship via phone, email and online chat using LittleList tone of voice
  • living and embodying our tone of voice which is reassuring, kind, practical and experienced
  • working as part of a team to contact registrations, respond to customer queries and maintain a high level of service via email and phone
  • always having LittleList Principles in mind, understanding your responsibility as the doorway and ambassador to our service

Requirements

  • A customer or client facing background is highly desireable
  • confident and happy to present various products within a personal one-on-one meeting with clients
  • excellent verbal and written communication over the phone/ email and in person
  • an interest in baby products and parenting is desireable
  • self-motivation and intuition is key

digital marketing executive

Working hours

  • full-time

Salary

  • salary

Responsibility

  • develop and implement digital marketing strategies across multiple channels, Meta, Google, Microsoft and other digital platforms
  • analyse and report on campaign performance, using data to inform future marketing strategies
  • stay up-to-date with the latest digital marketing trends and technologies, and proactively suggest new ideas to improve our marketing efforts
  • deliver internal company communications, sharing relevant content and updates with the wider team and business
  • you’ll build, manage, analyse and optimise our acquisition campaigns across predominantly but not limited to Meta, Google and Microsoft
  • this is a hands-on role and you will take ownership of the management within the respective ad platforms
  • working with our data manager, you’ll scope and build audience segments to test, scale and optimize our customer targeting
  • this role will support the strategy and lead the execution of our group's acquisition strategy across our main two channels within paid search and paid social, bringing best-in-class principles and practices

Requirements

  • previous experience in a digital marketing role
  • experience managing multiple accounts
  • strong knowledge and experience in managing paid media
  • knowledge and experience with Google Ads and Meta Ads
  • the ability to analyse campaign performance for better ROI
  • excellent communicator, confident in presenting strategies, data analysis and recommendations
  • experience using Canva is desired
  • ability to ensure budget monitoring and performance is met

marketing executive

Working hours

  • full-time

Language

  • english

Salary

  • salary

Responsibility

  • keep the press contacts database up to date
  • write copy and source imagery for all customer communications
  • work with campaign and content executives to support on emails to customers
  • have a great rapport with couples in our social media DMs, maintaining our tone of voice
  • oversee the constant tracking of all influencer work and press outreach
  • execute email marketing campaigns that are in line with our brand and consumer demands
  • work with sales, customer care and product teams to create and deliver automated marketing and service communications
  • be integral in implementing SEO strategy, growing organic traffic & furthering engagement

Requirements

  • excellent stakeholder management
  • experience in a similar role is essential, especially in consumer engagement
  • experience using social media for Influencer research and engagement
  • experience with luxury brands would be desirable
  • experience with press relations management
  • highly analytical and able to interpret test data into actionable insights
  • experience of using Mail Chimp, content management systems and social media scheduling tools
  • solid understanding of automated email marketing

sales advisor

Working hours

  • full-time

Responsibility

  • advising couples during private appointments about our bespoke service and converting enquiries into registrations
  • building rapport with our couples by offering a fantastic, personal service while creating a trusting relationship via phone, email and online chat using LittleList tone of voice
  • working as part of a team to contact registrations, respond to customer queries and maintain a high level of service via email and phone
  • proactively following up with customers after registrations to encourage products being added to lists and driving appointments

product designer

Working hours

  • full-time

Responsibility

  • produce elegant responsive UI Designs for customer-facing mobile and web experiences
  • work closely with Product Owners, stakeholders and Developers at every stage of the process to shape the future of Cambium’s digital products
  • work closely with our Product Owners, stakeholders and Developers at every stage of the process to help shape the future of Cambium’s digital products

Contract type

  • our expanding group of award-winning brands has been established for over 30 years and consists of multiple e-commerce platforms
  • our vision is to provide the best service to customers during key events in their life
  • our newest venture, LittleList, is set to revolutionise the baby gifting market in 2023
  • with family very much at the heart of how our brands function, it’s important that our team feels like one too
  • we believe that their shopping experience as they navigate those big, once in a lifetime milestones, should be exciting, positive and special and we help them make memories
  • we started as the home of wedding gift lists - but now The Cambium Group encompasses so much more, supporting customers through life’s milestones every step of the way
  • we are looking for a passionate Lead Product Designer with advanced UX/UI skills to join our growing Product team
  • we are looking for a passionate Product Designer with proficient UX/UI skills to join our growing Product team

Requirements

  • creativity underpinned with knowledge of best practice in design
  • knowledge of HTML/CSS
  • knowledge of the wider suite of Adobe programs
  • motion skills a plus
  • experience working in e-commerce platforms and female centric brands

customer sales advisor

Working hours

  • full-time | Permanent

Responsibility

  • advising couples during private appointments about our bespoke service and converting enquiries into registrations
  • proactively following up with customers after registrations to encourage products being added to lists and driving appointments to our showrooms
  • updating couple details and chosen gift ideas on our system following meetings
  • keeping in touch with our couples throughout their wedding journey to be on hand with advice and guidance at all stages
  • building rapport with our couples by offering a fantastic, personal service while creating a trusting relationship via phone, email and online chat using The Wedding Shop tone of voice
  • working as part of a team to contact registrations, respond to customer queries and maintaining a high level of service via email and phone
  • maintaining showroom standards and re-merchandising the showroom based on current and in-store trends
  • developing expert product knowledge and understanding each couple to guide and advise them through our extensive brand offering and helping them create the perfect wedding gift list

Requirements

  • experience in a customer service role
  • experience in working with a CRM system is highly advantageous
  • A good level of computer literacy is essential
  • excellent communication over phone and email