Earnings on positions in TEN TEN GROUP

Estimated salary

£ 2250

Median salary at TEN TEN GROUP

£ 1750 Lowest salary
£ 2525 The average salary
£ 4000 Highest salary

TEN TEN GROUP is looking for employees for positions:

development manager

Working hours

  • full-time

Responsibility

  • who We Are
  • to take full accountability of all high-value EMEA retail requests, liaising directly with members
  • at Ten our goal is simple, to become the most trusted service business in the world
  • as a Luxury Retail Specialist / Client Development Manager, you will be an excellent communicator and brand ambassador who will service some of the most important members at Ten and facilitate their luxury retail requests
  • you will have excellent customer service skills, be ambitious, commercially minded, passionate about luxury products and always seeking opportunities to develop relationships and elevate the luxury retail proposition within Ten
  • work closely with client services and content departments ensuring the proposition has maximum exposure to members
  • your passion will be conveyed in every conversation, and you’ll need an entrepreneurial spirit to be motivated to build your own business by developing client relationships and exceeding KPIs and sales plans
  • we also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes

Requirements

  • experience in luxury retail or relevant client-related experiences and events
  • proven track record in achieving sales result, securing commission and negotiation
  • broad working knowledge of luxury retail brands, specifically watches and accessories
  • whilst standard working hours apply, expectation is that the right candidate will want to make themselves wen big opportunities arise
  • can demonstrate experience of working within a customer-lead industry and strives to continuously deliver excellent customer service
  • supplier management, experience in building long-lasting relationships
  • analytical decision maker; using performance data and leadership skills to drive results
  • ability to work with a diverse client base, with track record of excellent customer service skills and experience in communicating to HNW individuals

account manager

Working hours

  • full-time

Benefits

  • mutual

Requirements

  • proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role
  • ability to communicate, present and influence key stakeholders at all levels of an organisation
  • exceptional organisation and time management skills
  • excellent listening, negotiation and presentation abilities
  • strong verbal, numerical and written communication skills
  • management of complex activities, working with multiple internal stakeholders to ensure a successful and timely outcome for the client
  • strong reporting, negotiation, relationship and leadership skills
  • ability to drive things on their own initiative

Responsibility

  • driving the commercials and key metrics
  • to manage any day-to-day queries/issues with the Client promptly

service delivery manager

Working hours

  • full-time

Responsibility

  • team Leadership
  • to lead a team of high performing Elevated Lifestyle Managers, in line with the team led Elevated Vision
  • to ensure member interactions from your team are consistently in a Trusted Lifestyle Manager manner
  • to have a clear understanding of RACI within Elevated, ensuring the most efficient use of resource
  • personal Management and Development
  • to effectively use EQ to get the best from strong personalities, while also having the ability to self-challenge and collaborate effectively with colleagues on best practice
  • to actively promote radical interdependence and a strong team culture through all possible touchpoints, including ensuring active participation from all in meetings and team building activities
  • to have a desire for personal development, with a passion for further learning and growth

Requirements

  • skills & Qualifications
  • have a deep sense of empathy and ability to connect and build trust with both colleagues and members
  • be able to work within/handle pressure situations and possess strong resilience skills
  • be passionate about VIP customer experience, with exceptional verbal and written communication skills
  • have a proven track record of leading successful teams within a VIP, luxury or HNWI setting
  • have a ‘can do, will do’ mindset, using initiative to get whatever is needed done and creatively solve problems, even when faced with ambiguity, uncertainty, and change
  • have a high level of natural ownership can be proven in everything you do; it all counts to you – and you finish what you start

designer

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • CAD
  • hold a recognised qualification in CAD
  • experience in creating 2D/3D Drawings
  • 3D Studio Max or similar packages
  • high attention to detail
  • excellent written and verbal communication skills
  • strong analytical and problem solving skills
  • ability to work independently and as part of a team

Responsibility

  • develop and maintain design files and records

team manager

Working hours

  • full-time

Language

  • japanese
  • english
  • german

Responsibility

  • as a Team Manager you will be responsible for managing individuals of different specialist backgrounds including travel, dining, tickets and creative
  • the pace of work is fast and challenging, but highly rewarding
  • do you want to play a key role in growing a successful global service business?
  • the team deals with all types of lifestyle requests from our members
  • do you have a real passion for customer service?
  • are you passionate about people management and people development?
  • you must have passion and love working with and developing people
  • if the answer is Yes? Read on

Requirements

  • energetic and passionate individuals with proven experience of managing at least 6-8 people
  • ihr Profil
  • proven capability to own and lead projects
  • seasoned in the development and execution of team and department-level strategies
  • sie haben einen kooperativen Führungsstil und mehrjährige Führungserfahrung
  • people who can use their initiative and creativity to drive the business forward
  • sie verfügen über sehr gute Kommunikationsfähigkeiten in Wort und Schrift und haben einen sehr hohen Qualitätsanspruch
  • people who are passionate about delivering high quality customer service

contract manager

Language

  • english

Requirements

  • broad working knowledge of key travel brands and partners globally across various travel segments
  • ability to initiate and lead on new business initiatives and proposal; ensuring these are aligned with the travel proposition key objectives
  • can demonstrate experience of working within a customer-lead industry and strives to continuously deliver excellent customer service
  • analytical decision maker; using performance data and leadership skills to drive results
  • understanding of the OTA distribution, wholesaler net rates structure, concierge and luxury operating model in travel
  • can work on multiple projects and sourcing suppliers according to the company needs
  • 7+ years of experience in establishing commercial supplier relationships, procuring benefits and offers, contract management and negotiation in travel
  • be flexible and adaptable to change of priorities and complete within the given timeframe

Responsibility

  • you will be responsible to source, build and maintain relationship with a variety of TRAVEL suppliers such as, but not limited to Hotel, Residence, Villa, DMC, Tour Operators, Private Jets, Cruises, Flights, Chauffeurs and other travel related services
  • propose and implement new travel strategies, marketing campaigns and to positively impact on corporate revenue and efficiencies
  • liaising with the existing travel supplier and explore new opportunities to generate revenue
  • acting as escalation point of contact to support the travel ops to solve problems with suppliers, mitigate price difference and any other matter

travel consultant

Language

  • english
  • arabic
  • french
  • italian
  • german

Benefits

  • restaurant tickets

Responsibility

  • handling customer inquiries from quote preparation to billing for individual trips
  • making reservations with airlines, hotels, and travel agencies
  • creating tailored offers, travel documents, and detailed travel itineraries
  • make reservations with airlines, hotels, and destination agencies
  • passionately advising and facilitating unique travel experiences
  • prepare tailor-made offers and travel documents, create itineraries, obtain visas and administrative processing
  • actively selling special promotions and exclusive offers
  • mediate with passion

Requirements

  • you have excellent language skills in professional French and English, in written and spoken
  • you have excellent language skills in professional German and English, in written and spoken
  • have completed tertiary qualification or equivalent training, ideally in the field of tourism
  • have several years of professional experience in the travel industry, a tour operator or in a travel agency
  • have GDS knowledge
  • have GDS knowledge and excellent destination knowledge
  • have excellent destination knowledge across key global regions
  • have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture

manager

Language

  • arabic
  • english

Benefits

  • restaurant tickets

Responsibility

  • make reservations with restaurants, airlines, hotels, and destination agencies
  • prepare tailor-made offers and travel documents, create itineraries, obtain visas and administrative processing
  • preparation of tailor-made offers and travel documents, preparation of travel programs, obtaining visas and administrative processing
  • have an in-depth understanding of your members' lifestyle needs, interests requirements
  • proactively inform and inspire customers about exclusive promotions and events, ensuring they benefit from unique opportunities
  • active cross-selling of lifestyle services for travel enquiries
  • establish clear, detailed and through briefs from members
  • commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence

Requirements

  • you have excellent language skills in professional Arabic and English, in written and spoken
  • have completed tertiary qualification or equivalent training, ideally in the field of tourism
  • have GDS knowledge and excellent destination knowledge
  • have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
  • are service-oriented, flexible and able to work under pressure
  • have a positive attitude and identify with Ten Group values
  • outstanding communication skills, both written and verbal
  • the ability to multitask and handle several projects at the same time

programme manager

Benefits

  • mutual

Responsibility

  • to take full accountability for a series of global projects and end-to-end management, including launch, delivery, change management and reporting
  • define each project’s scope and delivery and communicate these to stakeholders of all levels to ensure transparency across the team
  • to implement and communicate prioritisation and governance of global projects to ensure that the most impactful projects are delivered
  • coordinate and lead project contributors to ensure that the projects are realised in an efficient and timely manner
  • ensure the projects are adequately resourced and the team is trained and managed
  • to be fully accountable for project reporting, monthly MI and data analytics to measure the success of projects and programmes
  • lead on global forums and meetings to communicate new initiatives, project developments and the roadmap
  • to set measures and targets for new and existing projects that contribute to the overall business need and ensure theses are communicated to global stakeholders

Requirements

  • project management; being able to manage highly complex global projects with multi-stakeholders internally and externally
  • A clear thinker and self-starter that can drive outcomes on their own initiative
  • able to drive cross-functional and varied projects whilst ensuring a consistent delivery
  • ability to hold stakeholders and contributors responsible for their actions
  • can successfully run and deliver multiple projects simultaneously
  • analytical decision maker; using performance data and leadership skills to drive results
  • can effectively communicate with stakeholders from all levels
  • ability to initiate and lead on new business initiatives and proposal; ensuring these are aligned with the team’s key objectives

events manager

Requirements

  • experience in working with a range of stakeholders
  • can demonstrate experience of working within a customer-lead industry and strives to continuously deliver excellent customer service
  • A passion for working in a business that places members and customer service at their core as well as commercial success
  • A natural communicator who always takes the time to keep their team and colleagues informed and up to date
  • strong organisational skills, being able to manage multiple projects at the same time
  • keen to develop your expertise further as a key contributor to a high-performing events team in a fast paced business
  • great people skills; you will be recognised as a supportive, effective and highly driven colleague. Having the ability to work effectively and professionally during period for high pressure
  • happy to work flexibly and effectively with your team to get work done

Responsibility

  • to monitor performance of events and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction/NPS and efficiencies
  • maintain a calm and composed demeanour while efficiently resolving any issues that arise during events
  • demonstrate a keen eye for luxury and high-quality event details, ensuring the event’s standards meet the expected level of excellence
  • confidently take initiative to improve service delivery in real-time, making adjustments as necessary to enhance the overall event experience
  • to find out more about Ten, please watch this short video here
  • work closely with Content and Marketing department ensuring all events have maximum exposure to members
  • to maintain relationships with partners during the planning process to ensure we are nurturing an ongoing sustainable relationship for future growth; repeating successful partners
  • to ensure you are fully aware of all best practice and are consistently adhering to these

Earnings on positions in TEN TEN GROUP

Average salary in this position
Average salary in this position in the country
travel consultant
2250 £
2%
2276 £

National average salary

2950 £

Average salary in this company

2525 £