housing officer
20 the last 247 days, recently 2023-10-10
Responsibility
- housing Officer – West London – Great Career Opportunity
- contract: 6 months
- contract: 3 months
Show more +5 - contract: 3-6 months
- contract: 6
- would you thrive in a vibrant local authority recognized for its constructive workplace atmosphere and meaningful initiatives?
- if this resonates with you, an excellent opportunity awaits
- start Date: July 2023
Requirements
- strong comprehension of housing and pertinent legislation, coupled with an awareness of contemporary housing management concerns
- valid DBS is required
- previous experience working within a local authority or a similar organisation
Show more +84 - minimum of two years’ experience in the same or similar role
- DBS required for this role
- previous experience working within a social housing provider or a similar organisation
- previous experience working within a housing association or a similar organisation
- previous experience within a public sector organisation
- previous experience working within the social housing sector or a similar organisation
- must have experience in the Public Sector & Local Authority
- at least 2 years’ experience within a Housing Officer role or equivalent
- at least 2 years’ experience within a Housing Complaints role or equivalent
- experience of successfully working to performance targets and deadlines
- consistent track record of successful engagement and building positive relationships with diverse stakeholders
- previous experience working within a housing association or a similar organization
- at least 3 years of experience within a Housing Standards role or equivalent
- at least 2 years of experience within a Housing Enforcement role or equivalent
- at least 2 years of experience within a Housing Support role or equivalent
- at least 3 years of experience within a Neighbourhood Housing role or equivalent
- at least 2 years previous experience within a Housing Options/Homelessness Prevention role or equivalent
- at least 2 years previous experience within a Housing Needs role or equivalent
- previous experience of working in a Housing Options role or equivalent
- must have previous experience within a Housing Officer role or equivalent
- must have previous experience within a Housing Management Officer role or equivalent
- demonstrated aptitude for effective teamwork and cultivating strong professional bonds with colleagues
- good understanding and knowledge of housing and other relevant legislation
- understanding complaints handling processes and experience of resolving complaints or complex customer service queries
- good understanding of London housing issues and an understanding of access to social housing locally
- experience in the BSc Environmental Health degree or a professional qualification to private sector housing
- experience in monitoring grant and loan works to ensure compliance with the approved schedule of works
- experience of working within a housing management role
- A strong understanding of housing legislation in relation to nuisance, neighbour disputes and racial harassment
- at least 3 years of experience within a Housing Allocations role or equivalent
- strong interpersonal skills, ability to deal with a variety of residents
- knowledge of relevant legislation relating to Private Sector Housing, requirements of the Housing Act 2004
- previous experience in writing witness statements
- ability to communicate effectively with a range of stakeholders, both orally and in writing
- strong knowledge of Part VII Housing Act 1996, Homelessness Reduction Act and other relevant legislation
- knowledge of the issues faced by homeless households and the underlying causes of homelessness
- knowledge and experience of dealing with housing and social care issues
- experience of leasehold and tenancy management
- the ability to deliver homelessness prevention and housing option solutions to diverse communities
- previous housing/tenancy management experience
- to have legal knowledge in relation to housing and associated matters
- experience of training or mentoring to enable team members to work effectively in housing options
- basic knowledge of relevant Health & Safety legislation and practises
- strong understanding of GDPR regulations, laws and legislations
- experience of implementing an equality and diversity approach to service delivery
- proficiency in written communication for correspondence, report creation, and meticulous record-keeping
- must also hold the Housing, Health and Safety Rating System qualification
- to have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one and group dynamics
- knowledge of tenancy law and general tenancy management
- knowledge of housing legislation, and an understanding of Landlord and Tenant law
- knowledge of Welfare Reform Act, Children’s Act, Care Act, Housing Act 1996 and Homelessness Reduction Act 2017
- effective written and verbal communication skills across all levels
- experience of inspection of residential properties, including multi-occupied for disrepair and fire precaution issues
- hold the BSc Environmental Health Degree or a professional qualification related to Private Sector Housing
- A confident approach with exceptional verbal communication and negotiation skills
- confident delivering a range of housing services to residents across varied tenure types
- experience of carrying out homelessness enquires, casework and drafting s184 decision letters
- deep understanding of housing and homelessness laws and legislations
- experience in dealing with difficult situation, providing support to vulnerable customers
- up to date knowledge of legislation relevant to the Social Housing Sector
- detailed knowledge of Part VII of the Housing Act of 1996
- to have excellent level of IT literacy to be able to use self-service, digital user platforms and applications and MS Office
- strong written and verbal communication skills across all levels
- ability to analyse and interpret complex information and present the essential elements, both verbally and in written and/or numerical format
- superior verbal communication skills encompassing assertiveness, attentive listening, negotiation, and influence
- demonstrate experience of applying and enforcing relevant legislation, statutory instruments, and guidance
- A familiarity with IT and computer systems
- strong understanding of all housing laws and legislations including the Housing Act of 2004
- good knowledge of building construction and maintenance and a good understanding and experience of construction technology
- must hold the Housing, Health and Safety Rating System qualification in order to fulfil the duties of this role
- car driver with access to a car for business use
- strong understanding of Housing laws and legislations including Part 6 of the Housing Act 2004
- demonstrable experience of delivering in a pressurised Housing Options Services
- ability to think analytically and identify key casework issues to inform sound decision making
- experience working for a housing association
- ability to provide proactive responses to issues of nuisance and anti-social behaviour
- have a track record of using IT systems and automation
- to have knowledge of the arrears procedure and of welfare benefits
- proven history of meeting deadlines and adeptly managing workloads
- A full valid UK driving licence and access to your own vehicle is essential for this role
- experience of tenancy support to prevent homelessness and engaging with residents through regular estate inspections
- minimum educational qualification of GCSE “A” Level or NVQ Level 3, or equivalent experience with transferable skills. While a housing qualification is advantageous, it's not mandatory
- experience dealing with homelessness applications
- experience in problem analysis, diagnosis, and solution implementation
Salary in other companies in the position housing officer
| REMEDY RECRUITMENT GROUP | 7000 £ | 3840 £ 7000 £ |
| LA RECRUITERS | 6400 £ | 3840 £ 7000 £ |
| FUSION PEOPLE SOLUTIONS | 5920 £ | 3840 £ 7000 £ |
| ZOON LINK | 5760 £ | 3840 £ 7000 £ |
| SPENCER CLARKE GROUP | 5267 £ | 3840 £ 7000 £ |
| BRCJOBS | 4000 £ | 3840 £ 7000 £ |
| INTERIM EXECUTIVE SERVICES | 4000 £ | 3840 £ 7000 £ |
| CORETTA | 4000 £ | 3840 £ 7000 £ |
| REED PROPERTY | 4000 £ | 3840 £ 7000 £ |
| CARRINGTON WEST | 3840 £ | 3840 £ 7000 £ |