Teletrac Navman is looking for employees for positions:
customer service agent
Working hours
full-time
Responsibility
we are looking for a motivated individual that has experience in providing customer support, in a fast-paced office environment
you could be a university graduate, a college leaver, or someone who has already got a taste of telephone-based customer support
handling customer and dealership queries/complaints via email, webchat, and telephone, taking ownership through to resolution
handling customer and dealership enquiries/complaints via email, webchat and telephone, taking ownership through to resolution
providing 1st line technical support for our Dealer Network
account creation and auto-commissioning
outbound calling to chase outstanding documentation/information/payment
we believe in your potential - your ability to learn, grow and make an impact. And we believe in giving you the opportunity, accountability, and visibility to do just that
Requirements
good planning and organisational skills with ability to work in a systematic, methodical manner
ability to multi-task, and be adaptable to change and changing priorities
attention to detail and accuracy in literacy and numeracy
work with team collaboratively to problem solve and deliver results
the skill to actively listen and use your excellent communication skills both verbal and written with Customers, Dealers and colleagues at all levels
we’re a SaaS company with an AI driven telematics solution that uses a scalable cloud ecosystem and connects data from sensors, cameras, mobile and third-party applications into real-time insights that enable companies to monitor, measure and improve operational costs and efficiencies
we currently track more than 500,000 vehicles owned by over 40,000 organisations on six continents, making it one of the world's largest fleet management software solutions providers
you’ll be joining our UK Customer Success team, responsible for delivering massive value and excellent customer experience to our small to medium sized clients located across the UK and Europe
hours: Monday to Friday, 09:00 – 17:30
location: The role is based at our Teletrac Navman office in Kents Hill so you should live within a sensible commuting distance of Milton Keynes; hybrid working can be requested after training has been completed
proactive management of customer accounts using high-level telephone interactions and techniques
business development
Trade
driving
Driving
Requirements
reside within a practical daily commuting distance of Milton Keynes and have rights to work permanently in the UK
bachelor’s degree in Business, Marketing or related field preferred
highly motivated to reach and exceed outreach targets of up to 80 calls and 30 emails a day
ability to connect with people, deal with objections/rejections and thrive on this to hit targets and exceed expectations
A can-do, problem-solving attitude
ability to work independently & be a team player and flourish in a fast-paced environment
competent with Microsoft and the ability to learn new software packages
ability to really listen, to identify the key needs and pain points of a prospect and build rapport over the phone and via email
Responsibility
utilising sales & marketing platforms to maximise your effectiveness
responding to and converting inbound enquires from Marketing Lead Channels
sales executive
Benefits
company car
fuel card
marketing coordinator
Responsibility
supporting internal and external marketing communication and content initiatives
support internal and external marketing communication and content initiatives
supporting UK demand generation activities in line with UK marketing strategy, working with the wider ANZ and global teams as required
support UK demand generation activities in line with UK marketing strategy, working with the wider ANZ and global teams as required
sales manager
Working hours
full-time
Benefits
company car
fuel card
java software engineer
Working hours
full-time
Salary
salary
Education
bachelor's
Responsibility
developing, enhancing, and maintaining Teletrac Navman software solutions
assisting with analysing requirements for new products, liaising with end users and product management
ensuring a strong focus on delivery, execution, and the customer
committing to product quality, particularly by means of code reviews, implementation of unit tests and QA test execution
assuming technical responsibility for all stages of the software development process; take on tasks in coding, testing, requirements gathering, design, delivery, and support of new and existing features and applications
at Teletrac Navman, we believe in YOU. We believe in your potential - your ability to learn, grow and make an impact. And we believe in giving you the opportunity, accountability and visibility to do just that
Requirements
at a minimum Bachelor’s Degree in a scientific, numerate, or IT discipline
ideally with a master’s degree or at least 5 years of relevant industry experience
object -oriented programming skills in Java and/or C#
experience with relational database design and performance optimization
confident, enthusiastic, and able to demonstrate initiative and an ability to adapt to change
worked in Agile teams/processes
ability to understand/learn new languages, technologies and tools
strong problem-solving skills – with the ability to carefully analyse and drive to root cause
temporary administrator
Working hours
temporary
Responsibility
responsibilities other than described above, within the capability and level of the position, which may be required from time to time
outbound calling to chase outstanding documentation/information/payment
handling customer/dealer enquiries via webchat
sales account manager
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Education
bachelor's
Requirements
account management / field sales: 3 years
Responsibility
attend promotional events and implement promotional events as and when required with each/all clients
developer
Working hours
full-time | Temporary
Salary
salary
Education
bachelor's
Responsibility
design and develop user interfaces using Angular best practices
adapt interface for modern internet applications using the latest front-end technologies
write JavaScript, CSS, and HTML
ensuring high performance of applications and providing support
backend integration through RESTFUL API
Requirements
develop new user facing features
determine the structure and design of the web pages