TAYLORS GROUP is looking for employees for positions:
customer advisor
Working hours
part-time
full-time
Responsibility
you will process orders by phone and email, providing advice on products and services as required
about you
experience of delivering exceptional customer service over the telephone and email or face to face
an opportunity has arisen in our Customer Support team, based at Bettys Bakery, Harrogate and we are looking for 1 part time Customer Support Advisor to join us to support in the Christmas period, which is starting 6th November 2023 to Friday 22nd December 2023
an opportunity has arisen in our Customer Support team, based at Bettys Bakery, Harrogate and we are looking for 4 full time Customer Support Advisors to join us to support in the Christmas period, which is starting 6th November 2023 to Friday 22nd December 2023
excellent telephone manner
as a Customer Support Advisor, you will be responsible for delivering exceptional customer service and support to our online, Cookery School, and Café Tea Room customers
strong communication skills - both oral and written
training manager
Working hours
full-time
Responsibility
an opportunity has arisen to join our Operations Training Team at Taylors of Harrogate as a Training Manager based at our Plumpton Park site in Harrogate
about the role
are you passionate about training and supporting people to be their best?
do you want to build and continuously evolve our approach to technical training across the Taylors Operations Function?
as Training Manager you will be responsible for leading, coaching and developing the Operations Training Team, taking full people management responsibility, supporting their development to build capability
to continuously evaluate the effectiveness of operations training in line with business needs and against key performance indicators
then read on
having recently reviewed our current training processes, the Training Manager will take a leading role in taking this project through its next phase, helping to identify and implement changes as well as strengthening what is already in place
property administrator
Working hours
full-time
Responsibility
hybrid working and amended start and finish times within our core operating hours
if this is something you wish to discuss, please indicate this on your application form
managing email inboxes and distributing / responding as appropriate
copying and scanning of documents as appropriate
an exciting opportunity has arisen for a Property Services Administrator to join our busy Group Property Services team on a permanent basis
based at our Pagoda House site in Harrogate, the team supports our operations and ensure our customers are delighted by their surroundings through the maintenance, repair and improvement of our properties and facilities
assisting in preparation of correspondence, presentations & other documents
to meet business needs, we are recruiting this role on a full-time basis, but we’re open to other flexible working arrangements, e.g
Requirements
experience in an administration role and ideally a Property/Facilities function, or within a manufacturing or catering/retail environment
the ability to manage and coordinate a busy workload
excellent attention to detail
demonstrable evidence of spotting gaps and opportunities, analysing trends and implementing continuous improvements
A full role profile is available upon request
what we offer you
we also offer a range of development opportunities no matter your role and ambitions
great People, Great Culture
marketing executive
Working hours
full-time
Responsibility
the role also involves key administrative support for the wider marketing team
this is a full-time position working 37.5 hours over five days
support the Brand Manager in implementation of UK marketing strategies and activation
we offer flexibility in when and where you complete your hours (e.g
EPD project representation and ownership where appropriate
alongside Brand Manager, works collaboratively with Comms and Trade Marketing Executive – assisting in the development of briefs and marketing materials
about you
an exciting opportunity has arisen in our Marketing team for an enthusiastic Marketing Executive to join us on a 12-month fixed term contract at our Head Offices in Harrogate to help us deliver our 3-year brand plan on Taylors of Harrogate Coffee
development manager
Working hours
full-time
Responsibility
an exciting opportunity has arisen for an IT Development and Test Manager to join and lead our new IT Development and Testing team on a permanent basis
they are also responsible for exploring other opportunities to use no-code or low-code solutions to add value to our business; our Testers champion best practice across the Bettys & Taylors Group and are responsible for regression, technical, and SIT testing of our ERP and integrated applications
leading and Managing the IT Development and Testing team, establishing it as a successful team which balances risk assurance and good governance against agility of delivery
managing relationships with strategic suppliers and 3rd partners who provide additional capability to augment the team as part of Group IT’s hybrid development strategy
establishing the IT Development and Testing team as a Centre of Excellence, with a governance framework supporting a decentralised approach to IT across Bettys & Taylors Group
partnering with colleagues in Group IT and Group Change to enable the delivery of both strategic change projects and continuous service improvements
based at Plumpton Park in Harrogate, the team develops integrations between strategic applications using Snaplogic, our chosen integration platform, and develops additional configurations using PL/SQL to enhance the functionality of our ERP solution: IFS Apps 10
hr advisor
Working hours
full-time
Responsibility
an exciting and rare opportunity has arisen for an HR Advisor to join the Central Services HR team
the role will also take responsibility for continually improving HR administration processes within the team
about you
reporting to the HR Business Partner, this is a varied and busy role providing HR advice and support to Central Services teams and the opportunity to participate in HR projects across Bettys & Taylors Group
specifically, the role will be the first point of contact for day-to-day HR queries, partnering with line managers and providing advice on a wide variety of HR issues as well as overseeing/supporting all recruitment activity in Central Services
Requirements
experience in a senior HR administration or advisory role
experience of supporting, and advising on, recruitment processes
good knowledge and demonstrable experience of key HR policies and procedures, and the fundamentals of employment law
the ability to apply sound judgement to a variety of HR issues and to maintain confidentiality at all times
excellent communication skills, both written and verbal
what we offer you
we also offer a range of development opportunities no matter your role and ambitions
business development manager
Working hours
full-time
maintenance electrician
Working hours
full-time
Responsibility
A fantastic opportunity has arisen in our Group Property Services team for a Maintenance Electrician
at our Bettys Branches
GPS provide an essential service to Bettys & Taylors Group
A fantastic opportunity has arisen in our Group Property Services Team for an individual looking to further their career in Building Services as a Maintenance Electrician on a permanent basis
this busy role involves undertaking and/or organising building services maintenance works across our entire property portfolio
this role will not be expected to line manage the Maintenance Electricians
based at our Plumpton Park site in Harrogate where we produce Yorkshire Tea and delicious food in our Bakery, this role is about undertaking Mechanical and Electrical PPMs and repairs works across our entire property portfolio in Yorkshire
permanent, full-time contract: 37.5 hours per week
electrical technician
Working hours
full-time
maintenance operative
Working hours
full-time
Responsibility
we’re looking for someone with experience specifically in Joinery and Plumbing
if you would like to discuss flexible working please provide more details in your application
about you
an exciting opportunity has arisen for a motivated tradesperson to join our in-house Group Property Services team as a Building Maintenance Operative on a permanent basis
the role will also undertake reactive and planned maintenance works in a safe and effective manner across all our sites, primarily Plumpton Park, Taylors Warehouse and Bettys Café Tearooms
on occasions you will be required to work outside of normal hours to complete specific tasks which cannot be completed during normal operational hours
normal working hours are 37.5 hours per week: Mon – Fri: 8am – 4pm or 6am – 2pm – combined across the week
Requirements
ability to carry out general maintenance, joinery and plumbing works and installations
experience of working within a building maintenance or Facilities Management team
competency in undertaking typical ‘maintenance/handyperson’ repair works including plumbing and sanitaryware, windows, doors, fixed and loose furniture and ironmongery
building trade skills but specifically able to carry out joinery and plumbing
high standard of workmanship and conscientious proactive approach to all tasks undertaken
ability to assist with fault finding and remedial works on plumbing, joinery and building fabric items
ability to respond to urgent maintenance jobs and assist with fault finding
undertaking of planned preventive maintenance tasks including compliance related works