SUPERHOG Salary
UNIT 2 NINE MILE WATER NETHER WALLOP STOCKBRIDGE SO20 8DR UNITED KINGDOM
SUPERHOG Premium profile inactive Premium profile inactive
Earnings on positions in SUPERHOG
SUPERHOG is looking for employees for positions:
claims handler
Working hours
- full-time
Responsibility
- deal with new and existing resolutions ensuring the customer's requirements and expectations are met and understood
- make informed decisions regarding paying and rejecting damages up to handler authority limit
- ensure that resolutions are handled in the correct technical manner, in accordance with the guarantee cover
- identify the indicators of fraud and use questioning/investigation techniques to see if the resolution can be progressed to payment or repudiation
- take ownership of complaints and record details accurately and resolve where possible in line with company values
- information gathering from our clients to allow full assessment of liability
- working closely with other departments who run along side the resolutions process
Requirements
- positive attitude with a flexible and resilient approach to change
- excellent communication skills, written and verbal
- demonstrate a high level of professionalism, integrity and commitment when working both remotely and in the office
- ability to negotiate and influence others whilst maintaining an empathetic approach
- make good judgements throughout the resolutions journey and demonstrate the ability to work under pressure
- ability to use own initiative when prioritising your workload and ensure that you take a proactive approach when settling resolutions
- strong attention to detail and accuracy when communicating with customers both written and verbally
- computer literate with the ability to learn new systems