SUPERCITY APARTHOTELS Salary
Rating of the company
0 ratings
7 reviews
London
SUPERCITY 12 ALBEMARLE WAY LONDON EC1V 4JB ENGLAND

Earnings on positions in SUPERCITY APARTHOTELS

Estimated salary

£ 2405

Median salary at SUPERCITY APARTHOTELS

£ 1099 Lowest salary
£ 2130 The average salary
£ 2539 Highest salary

SUPERCITY APARTHOTELS is looking for employees for positions:

reservations agent

Working hours

  • full-time

housekeeping supervisor

Working hours

  • full-time

Language

  • english

Salary

  • salary

Requirements

  • experience in Housekeeping in 3\*, 4\* or 5\* hotel or serviced apartments
  • knowledge of standards and the ability to maintain own work standards as well as uphold the work standards of others
  • good organisation skills including the ability to be able to prioritise workload of self and others
  • strong attention to detail
  • ability to contribute to service and / or process improvements
  • housekeeping: 1 year
  • ability to handle and resolve basic guest queries and complaints
  • supervising: 1 year

Responsibility

  • to complete both check out cleans and turn over cleans to the Supercity standard within the allocated timeframe
  • to check after guest departure the condition of the apartment ensuring all deep cleans are carried out for example: cleaning of voiles, blinds and curtains, carpet and upholstery cleaning etc
  • to perform general administrative tasks as and when required, such as record keeping and filing
  • to follow the Housekeeping liststhat have been assigned to you and to inform room attendants of special requests and attention and assisting with cleaning where business demands require
  • to ensure that the Quarterly Audit is taken into account when checking the apartments on a daily basis
  • to ensure that any security issues are brought to the attention of Housekeeping Manager immediately
  • to undertake other duties and tasks that from time to time may be allocated that are appropriate to the role
  • to ensure proper storage of Housekeeping supplies

receptionist

Language

  • english

Salary

  • salary

Responsibility

  • check-in / out guests offering genuine bespoke hospitality at all times
  • responding to guests needs in a polite, accommodating and flexible manner
  • communicate updates and/or changes to guest as they arise
  • manage and resolve guests complaints
  • manage and resolve guest complaints
  • contribute to the overall success of the aparthotel by identifying potential key corporate clients, and influencing the conversion of enquiries
  • be the first point of contact for all guests, delivering very high standard of customer service to support our hard earned reputation
  • taking reservations and coordinating with the Sales & Reservations Agents to maximise yield

Requirements

  • genuine interest in the serviced apartment / hotel industry
  • outgoing and confident with a sense of professionalism at all times
  • able to work in a fast-paced and customer service driven environment
  • meticulous attention to detail
  • knowledge of OPERA software
  • knowledge of OPERA software Preferred
  • excellent interpersonal skills
  • strong organisational skills with the ability to prioritise workload

maintenance operative

Responsibility

  • carry out regular building walks covering all communal and exterior areas of the property to identify any potential issues
  • carry out and manage reactive maintenance works
  • to be aware of any hazards or faults and always rectify where possible or escalate to the Maintenance Manager
  • supervise the work of external contractors whilst on site as and when required
  • provide in-house expertise to the contractors on site i.e. electrical supply, water supply etc
  • comply with all statutory requirements/internal policies and procedures, including those relating to Health and Safety, Data Protection etc
  • carry out weekly, monthly, and quarterly PPMs to maintain exceptional standards of service for our guests whilst also complying with health & safety

Requirements

  • health & Safety knowledge, certified, preferable
  • broad experience in a hotel maintenance role, preferable
  • ability to read M&E drawings
  • basic MS Office skills
  • ability to undertake manual handling tasks
  • ability to work in confined spaces
  • strong communication skills at all levels
  • good customer service skills

housekeeper

Language

  • english

Requirements

  • experience of a similar role within 4* or 5* hotel or apartments

Responsibility

  • to report very dirty rooms, damages or any other unusual occurrences to the Housekeeping Supervisor
  • to clean common areas, gym, reception and staff areas as required
  • to dispose of rubbish in the correct manner ensuring recyclable items are separated for recycling
  • to be aware of the condition of the apartments and report any maintenance issues to the Maintenance department
  • to ensure that all lost property is handed in to the Reception

Changes in earnings for the position receptionist

0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2024
2025

Data based on job offers published by the company

Earnings on positions in SUPERCITY APARTHOTELS

Average salary in this position
Average salary in this position in the country
housekeeper
1099 £
84%
2017 £
maintenance operative
2416 £
1%
2436 £
receptionist
2317 £
-14%
1998 £

National average salary

2950 £

Average salary in this company

2130 £