SUNSPEL Salary
NORMAN HOUSE FRIAR GATE DERBY DE1 1NU ENGLAND
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Earnings on positions in SUNSPEL
SUNSPEL is looking for employees for positions:
customer service advisor
Working hours
- full-time | Contract
Responsibility
- we also have offices in London, where the marketing, online and wholesale team reside
- we are always on the lookout for interested, knowledgeable individuals with a passion for craftsmanship and exceptional customer service
- if you’d like to speculatively send through your CV, we’ll always consider you when a suitable position does become available
- you will communicate with customers via the phone, email and live chat
- to apply, please send your CV and covering letter to [email protected]
- the company is based in Long Eaton, near Nottingham, in the factory we have occupied for the best part of a century
- aid with the supervising and maintaining of the customers online shopping journey, ensuring imagery, descriptions, FAQ’s and content are correct
- customer Service Advisor – 3 month fixed term contract
Requirements
- proven track record of working effectively and efficiently within a customer service environment
- experience with an online luxury retailer would be beneficial
- good administration and numerical skills
- excellent IT skills, including Outlook and Microsoft
- experience with using Freshdesk and Shopify would be beneficial
- passionate about your work with a ‘can-do’ attitude
- excellent verbal and written communication skills
- high level of attention to detail