consults regularly with IT staff and departmental users to evaluate if developed solutions are being used to their fullest advantage and yielding the greatest possible efficiencies
preparation of funding requests, release approvals and other necessary processes, as well as active participation in the related meetings
health & safety advisor
Responsibility
about the Role
in order to protect the business with respect to compliance with food, fire and health & safety requirements, carry out inspections to all units on an unannounced basis as per audit schedule
the role is to ensure our units are fully supported to ensure they are operating safely and legally at all times in respect to Food, Fire and Health & Safety policies
identify trends of poor performing brands, locations or individuals and feedback to the appropriate field or central teams accordingly
review reporting & audit completion at monthly team meeting
review outstanding actions based on agreed timescales and escalate where necessary
marketing manager
Responsibility
about the Role
our Trade Marketing Manager is a vital member of our Commercial brand team, responsible for securing supplier investment and executing strategies that drive performance across our retail, coffee shops and pubs and bars
you will keep abreast of market dynamics, understand consumer behaviour and build close working relationships with our key supplier partners as well as possessing the hunger and drive to seek out new investment
work closely with the heads of each business channel to develop a complimentary annual trade marketing plan
marketing team
finance manager
Responsibility
about the Role
understanding of all the master data requirements relating to the finance elements
understanding of the postings to the appropriate ledgers in accordance with the transactional processes and associated data
ensuring the requisite reconciliations can be completed
standardised financial period close process
ensuring that statutory reporting requirements can be fulfilled
adherence to internal controls and ensuring that the security and authorisation framework and configuration is fit for purpose
end to end testing, including co-ordination of user acceptance
customer service manager
Responsibility
about the Role
main duties
point of contact for business customer and escalations
implement service improvement measures to increase ticket resolution rates, manage down aged tickets, ensure the problem management process is followed up
maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
the Service Delivery Manager – Customer role will primarily focus on improving customer service, monitoring and transition of new services in production, taking care of any customer concerns or complaints quickly and professionally as well as monitoring service issues and customer feedback to determine patterns and working with business and the wider Digital & Technology Teams in reducing recurring incidents through continuous improvement
this role will take the Service Delivery lead for ‘Customer’ facing services, such as our Order at Table , Click & Collect, POS and Transactional Websites such as Millies Cookies
taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
Requirements
knowledge and experience of ITIL Service Management processes
architect
Responsibility
about the Role
main Duties
the integration of Success Factors to other platforms using Mulesoft as our enterprise solution
write and communicate technical requirements for new and ongoing projects
research and recommend systems, solutions, and technologies
this will include developing the integration with legacy platforms, supporting any ad-hoc integrations needed for the duration of the programme and ensuring that the platform is integrated into the other strategic platforms to drive areas such as identify and analytics
analyse, Evaluate, Develop, Test and Support solutions meeting business requirements
work with the solution architects to define, scope and deliver integrated IT solutions utilising Application Programming Interface techniques
financial reporting accountant
Responsibility
about the Role
prepare statutory accounts for several entities reporting under FRS101 including reconciling internal year end reporting with statutory accounts
manage relationship with external auditors to ensure smooth progress of the group reporting and statutory audit
technical accounting research and writing technical memos to justify accounting judgements taken
provide financial reporting guidance across the UK&I finance team where required
conduct Adhoc revenue audit when engaged by Dublin Airport Authority or similar airports
review intercompany recharges and reconciliations prepared by outsourced shared service provider and rationalise balances
support the financial reporting and monthly accounting for SSP Netherlands and Ireland
warehouse team leader
Working hours
full-time
Responsibility
about the Role
night Shift Warehouse Team Leader - M&S Simply Food - London Charing Cross Station
night Shift Warehouse Team Leader - M&S Simply Food - London St Pancras Station
everyone regardless of age starts on £11.30 per hour
additional £1.50 four hours worked between 12am and 6am
please note only candidates with relevant experience will be considered
unloading, stocking and safekeeping of the items to ensure quality of products and prevent product damage
we have Full Time permanent roles for an immediate start
Requirements
team Leader/Supervisor experience within retail or hospitality sector
project co-ordinator
Responsibility
about the Role
the successful individual will support the Group ISO Project Manager and ISO project delivery teams
in this role you will be responsible for supporting the Group ISO Project Manager for the entire ISO project lifecycle
what you'll be doing
the role of Group ISO Project Co-ordinator is to provide support to both internal and external teams, to help deliver a wide range of ISO projects within the Digital & Technology department
you will be an experienced Project Co-ordinator who has worked on Digital Change / Transformation projects and who has a good understanding of project management methodologies, tools, and techniques
monitoring the day-day delivery of tasks according to the agreed plans and help ensure that project milestones are achieved on time
the successful Project Co-ordinator will be required to work closely with a variety of teams, on a range of exciting and often complex software and IT infrastructure projects, against agreed timescales and budgets
product manager
Responsibility
about the Role
what you’ll be doing
SSP are embarking upon an exciting digital transformation, we are looking for a product manager who is passionate about building awesome digital products that our consumers will love to use and delight the SSP consumer through digital channels
as the Group Digital Product Manager, you will play a pivotal role in shaping the direction of our customer-facing digital products, drawing on your expertise to drive strategic decision-making and guide the evolution of our digital offerings
you'll lead ideation, design, requirement gathering, and launch of new features, bringing your creativity and strategic thinking to the forefront
in this role, you'll be empowered to think creatively, leverage data and insights to inform your decisions, and work collaboratively with cross-functional teams to bring your ideas to life
with a focus on delivering the best possible customer experience, you'll be responsible for understanding customer needs, defining product roadmaps, and ensuring that our digital products are user-friendly, intuitive, and meet the needs of our customers
you'll also have the opportunity to understand SSP's strategic and competitive position, delivering features that align with our long-term goals
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