hr officer
4 the last 39 days, recently 2023-07-03
Responsibility
- who we are
- since it’s conception in 1997, Sportsafe now employs over 66 staff at three locations in Essex , Manchester and Scotland
- the company is ISO 9001; ISO 14001, ISO45001 Constructionline Gold, Safecontractor, CHAS and AFPE accredited
Show more +31 - perform regular reviews of Sales Ledger and take full accountability for the integrity and accuracy of information and data
- core Values – Our culture makes us different from our competitors
- actively focus on driving down aged debt to agreed KPI’s
- trust - in colleagues
- integrity - with all colleagues & customers
- issue statements and debtors letters in accordance with processes and controls
- respect - for all colleagues & customer
- negotiate with late payers and use experience and authority to obtain payment. Escalate process to 3rd party debt collection if needed
- sportsafe offers installation, service and sales of sports and fitness equipment to more than 10,000 customers from the Shetland Isles to the South Coast in the including primary and secondary schools, private schools, sports centres, care homes and more than 120 county councils and fire, police, and NHS authorities
- operational excellence - Attention to detail
- support credit account checking and payment plans before agreeing with Sales to accept orders
- quality - right first time
- the Credit Controller will be responsible for reviewing existing procedures and implementing tighter controls on aged debt and customer queries. Develop positive and effective relationships with external customers, Service and Sales departments
- create and maintain good working relationships with Local Authorities, Blue Lamp and Management Companies
- enjoyment/Passion - a great working environment
- circulate ‘query report’ to all relevant departments on a weekly basis
- pride - in what we do and how we do it
- act as first point of contact for queries and complaints and ensure Service and Sales deal with issues in accordance with our policy
- produce a monthly report for the Senior Leadership Team on all outstanding balances by contract, sector and queries outstanding
- purpose - Supporting the next generation in sport and fitness
- provide safe environment for
- children and young adults to engage in play, sports, and fitness
- carry out all reasonable tasks, requests or projects as requested
- follow company procedures correctly including record keeping and updating
- those working in all emergency services to engage in sports and fitness
- preparing written HR update reports for submission to the Managing Director on a monthly basis
- miscellaneous
- the role is essential to ensure that we are providing a robust credit control function within Sportsafe as part of the wider Finance function which comprises of 8 staff covering different accounts/finance roles and responsibilities
- those in prison to engage in sports and fitness activities
- production of accurately typed correspondence , hard copy or e-mail within timescale
- responsible for developing and producing weekly and monthly KPI reporting to enable increased visibility of queries and outstanding debt
Requirements
- proven experience of managing a credit control function
- experience and knowledge of Access Dimensions
- solid understanding of basic accounting collection regulations
Show more +8 - tenacity to pursue debts with excellent customer negotiation skills
- highly meticulous and pragmatic
- high degree of accuracy and attention to detail
- excellent written and verbal communicator at all levels with both internal and external stakeholders
- ability to develop robust working relationships
- strong team player
- commercially focused with a clear understanding of business impact
- proactive approach, results driven
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