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SPINNAKER SUPPORT is looking for employees for positions:
technical architect
technical architect
Responsibility
provide remote-based SAP support for a combination of logistics modules
continuously drive customer satisfaction by tracking issues from start to closure, minimizing aging cases
support clients with customizations and provide implementation and best practices process support
application support role will also perform a Quality Assurance function – testing fixes and enhancements created by developers
develop strong support-based relationships with our clients, must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues
ability to troubleshoot customer issues online and using remote-connecting tools. Must have good analytical ability and strong resources to utilize for resolving issues
Requirements
expert level knowledge in either SAP MM and SD and PP modules
ability to debug ABAP programs
expert level ABAP programming skills would be an added advantage
strong SAP integration experience with other core SAP functionality and business suite products
must have good understanding and scope of software to know how a change can impact other parts of the software
ability to work remotely within a close team environment as well as with teams in all regions
18+ Years SAP MM and SD and PP and PM and WM and QM implementation and support experience
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