manager
5 the last 328 days, recently 2024-05-05
Responsibility
- achieving and showcasing exceptional clinical governance
- freedom Vision is our private practice within SpaMedica, offered in multiple locations across the UK, Wales and Ireland
- if you are, we want to hear from you
Show more +42 - coordinate all Freedom Vision activity at your site, ensuring that exceptional service is provided to all customers
- we are a leading UK healthcare company dedicated to providing exceptional healthcare services and improving the well-being of individuals and communities
- develop an ongoing enhancement plan based on insights for our websites and channels
- some travel across the Area as part of the Area Management Team and continue to share best practice
- with a focus on patient care and innovation, we strive to deliver high-quality healthcare solutions across the country
- here at SpaMedica our purpose-built state of the art facilities are modern, first class and equipped with the latest technology. In 2018, SpaMedica became the largest NHS cataract surgery provider in the UK
- this role plays a pivotal part in delivering the highest standards of customer care and support throughout the Freedom Vision patient experience; right from first enquiry through to surgery/treatment and patient aftercare
- manage the pre-sales process, offering reassurance, and confidence, to the patient on the benefits of Freedom Vision
- rota and develop a multi-disciplinary team to meet the levels of service and activity for the hospital
- we are looking for an experienced Digital Manger who will be responsible for overseeing all things digital within our organisation
- oversee annual digital budgets effectively, ensuring ROI and efficient resource allocation across channels. Scope opportunities for development, testing and innovation
- freedom Vision offers the newest IOL technologies on the market today, and provides patient with life changing lens options for surgery that are unavailable in SpaMedica
- proactively engage and convert suitable patients throughout each stage of the customer sales experience
- develop and manage a digital strategy and annual digital plan for our SpaMedica and Freedom Vision brands aligned to our marketing goals
- manage the Freedom Vision environment to ensure that the customer receives a “best in class” on each occasion
- establish and maintain robust processes within digital and ensure routines are in place with agencies to manage optimal performance
- benefits of our Hospital Manager: Up to £50,820 OTE Up to £46,200 per annum salary Annual pay reviews and increases
- oversee our social media strategy, optimise paid social and develop plans to ensure our content strategy is aligned to all our varied audiences
- meet KPI targets set throughout specified stages of the patient pathway
- to be part of a dynamic and growing team that is empowered to make decisions that mirror those values of SpaMedica in delivering the highest quality of eye healthcare
- ensuring all stock levels are maintained to deliver healthcare services
- support the development of a digital executive, oversee day to day workload, priorities, and ongoing career development
- location: New Plan House, East Street, Epsom, Surrey, KT17 1BL
- monitor and follow up patient leads from all sources and work closely with the marketing team to ensure potential patients are engaged and understand the benefits of Freedom Vision
- staff management and performance
- set digital channel goals, set digital KPI’s aligned to our marketing objectives and use analytic tools across digital channels to review, enhance and provide a constant flow of improvements to impact KPI’s
- scope and develop business cases for projects, resources, and investment to achieve our ambition for digital within the business
- ensure that the patient experiences a smooth process via the Consultants, Surgeons and Optometrists to ensure the patient feels informed and confident in the service they receive
- record accurate patient data and records for all CQC and clinical governance requirements
- as we continue to expand, we are seeking a talented and experienced Digital Manager to join our dynamic team to be accountable for our brands digital strategy and online visibility to achieve our marketing objectives
- drive the planning, execution, and optimisation of integrated digital marketing campaigns across various channels, including Paid Search search engine marketing , search engine optimisation , social media, email marketing, content marketing, and display advertising
- engage with key stakeholders across the business to support digitisation initiatives and technology projects to aid patient experience
- manage the performance of consultant surgeons that work from your site to ensure
- closely monitor the patient experience at each stage to ensure that customers feel that they are receiving the appropriate level of support and aftercare required
- travel in the region to other sites
- what you will be doing: The quality of care delivered at the site against recognised standards
- lead on incidents, safeguarding alerts and referrals and complaints
- be accountable for the digital budget, set and attain KPI’s across all digital channels
- spaMedica continues to deliver the highest calibre of clinical services and customer service
- as the Digital Manager, you will oversee and have a broad scope of digital responsibilities, including the social media channels, digital marketing activities including SEO, SEM, email marketing and website development
- identify new trends in digital relevant to our business, evaluate new technologies and ensure the brands are at the forefront of industry digital developments for our sector
- maintain relationships on a regular basis with the local CQC team
Requirements
- understanding of how to represent the Freedom Vision brand and its values
- experience of delivering service excellence to customers/patients
- understanding of sales process and sales targets
Show more +18 - significant digital experience across all digital channels
- exceptional time management
- experience across all digital channels, management of digital KPI’s and strong knowledge of digital best practises
- caring and empathetic nature
- prior experience and a proven track record in driving successful digital campaigns
- good personal presentation
- in-depth knowledge of PPC, SEM, SEO, social media marketing, email marketing, content marketing, and display advertising
- patient administration system knowledge
- previous experience of overseeing the work of a digital executive or small team
- optics experience
- demonstration of working with other senior stakeholders and external digital agencies
- experience of working in a busy multi-channel marketing department or agency
- experience and demonstration of test/control principles for optimisation of acquisition and retention digital activities
- optics: 2 years
- management: 1 year
- proficient in analysing data and utilizing digital marketing analytics tools to measure campaign performance and derive actionable insights
- dispensing: 2 years
- strong knowledge of MS Office and all digital tools such as Google AdWords, email platforms, CMS’s and SEO/SEM tools
high salary - 4% higher than the average in this position
Earnings for position manager
manager - How much money do you make working at this position?
Average salary at company SPAMEDICA is 3833£.
The national average salary is 3300£.
1500 £
Lowest
Lowest
3900 £
Average
Average
6300 £
Highest
Highest
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