SMILES AND SMILES  Salary

146 FRESTON ROAD LONDON W10 6TR ENGLAND
TIN: 13845211

SMILES AND SMILES
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SMILES AND SMILES is looking for employees for positions:

sales consultant

Working hours

  • full-time

Responsibility

  • being a point of contact for all customers throughout the treatment journey
  • answering patients questions on treatment plans
  • co-ordinating new customer appointments
  • making daily updates to customer relationship management systems
  • managing customer communications through customer service platform
  • corresponding effectively and accurately with clinical team regarding customer progress
  • setting up practice finance and payment plans for customers
  • deliver first class customer experience and put the customer at the heart of everything we do

Requirements

  • excellent spoken and written communication skills
  • customer/ patient obsessed
  • experience of working in a fast-paced, customer focused environment
  • target driven and success orientated
  • managing and analysing a sales customer relationship management system. Monday.com experience preferred, but not essential
  • excellent people skills
  • managing a customer service platform system. Zendesk experience preferred, but not essential
  • team player