Earnings on positions in SMARTODDS
SMARTODDS is looking for employees for positions:
- work with Product Managers by providing input and estimations to new and existing products
- deliver user stories using appropriate design patterns
- contribute to all phases of the software development lifecycle
- work alongside our QA team when delivering software
- diagnose and resolve escalated software defects and support issues
- essential
- minimum 3 years C# development experience, with a good knowledge of .NET 6/ Framework 4.7.2, ORMs, SOA RESTful services
- A desire to produce code of the highest standard
- an open-minded, proactive and collaborative approach to software development
- an ability to solve complex problems with simple solutions
- enterprise messaging systems
- SQL Server, PostgresSQL
- desktop UI experience WPF, Winforms
- rapidly gain and maintain deep expertise in our bespoke software applications
- receive full training and develop expertise in our bespoke software applications
- provide general day-to-day support to junior engineers where needed
- monitor and maintain application health, responding to system alerts and client queries
- produce advanced guides and documentation for both internal and client use
- investigate and resolve issues, escalating to senior engineers when necessary
- collaborate with fellow Support Engineers and development teams, sharing knowledge and leading process improvement initiatives
- log incidents, assist with troubleshooting, and document support resolutions
- enthusiasm for technology and eagerness to learn
- strong enthusiasm for technology and continuing professional development
- excellent verbal and written communication
- demonstrable experience delivering technical support for bespoke software platforms
- confident in troubleshooting issues, with a systematic approach
- excellent verbal and written communication; able to manage complex customer interactions effectively
- able to work well both independently and as part of a team
- proven success in troubleshooting issues with a systematic and analytical approach