SMART ENERGY HOMES Salary
Newport
1 NEW BUILDINGS HIGH STREET NEWBRIDGE NEWPORT NP11 4FA WALES
TIN: 09806625
Earnings on positions in SMART ENERGY HOMES
Estimated salary
£ 2916
Median salary at SMART ENERGY HOMES
£ 1937 Lowest salary
£ 2775 The average salary
£ 3333 Highest salary
SMART ENERGY HOMES is looking for employees for positions:
contact centre manager
Salary
- salary
Responsibility
- oversee and manage the daily operations of the call centre
- lead and drive the team’s performance, including regular 1-1 coaching sessions
- preparing weekly performance reports and KPI’s for managing performance
- ensure lead sources are being managed and dealt with efficiently to ensure maximum conversion
- writing scripts and customer answer sheets
- assist with the recruitment and induction of new team members
- setting weekly and monthly sales targets
- record lead and sales data in CRM systems
Requirements
- previous experience working in a contact centre environment
- strong leadership and team management abilities
- excellent verbal and written communication skills
- strong IT skills with good knowledge of Microsoft 365 programmes
- ability to work under pressure, demonstrating drive and a positive approach to work
- strong organisational skills
- knowledge of the ECO 4 Scheme
electrician
plumber
operations director
quality inspector
technician
roofer
engineer
labourer
Earnings on positions in SMART ENERGY HOMES
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2775 £