SMART ENERGY HOMES Salary
Newport
1 NEW BUILDINGS HIGH STREET NEWBRIDGE NEWPORT NP11 4FA WALES
TIN:
09806625Earnings on positions in SMART ENERGY HOMES
Earnings on positions in SMART ENERGY HOMES
Average salary in this position
Average salary in this position in the country
labourer
1937 £
16%
2244 £quality inspector
3333 £
-21%
2638 £roofer
2500 £
22%
3041 £technician
3333 £
-23%
2588 £National average salary
2950 £
Average salary in this company
2775 £
Estimated salary
£ 2916
Median salary at SMART ENERGY HOMES
£ 1937 Lowest salary
£ 2775 The average salary
£ 3333 Highest salary
SMART ENERGY HOMES is looking for employees for positions:
contact centre manager
Salary
- salary
Responsibility
- oversee and manage the daily operations of the call centre
- lead and drive the team’s performance, including regular 1-1 coaching sessions
- preparing weekly performance reports and KPI’s for managing performance
- ensure lead sources are being managed and dealt with efficiently to ensure maximum conversion
- writing scripts and customer answer sheets
- assist with the recruitment and induction of new team members
- setting weekly and monthly sales targets
- record lead and sales data in CRM systems
Requirements
- previous experience working in a contact centre environment
- strong leadership and team management abilities
- excellent verbal and written communication skills
- strong IT skills with good knowledge of Microsoft 365 programmes
- ability to work under pressure, demonstrating drive and a positive approach to work
- strong organisational skills
- knowledge of the ECO 4 Scheme