SIR JOHN SOANE'S MUSEUM TRUST Salary
13 LINCOLN'S INN FIELDS LONDON WC2A 3BP
TIN: 07965957
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Earnings on positions in SIR JOHN SOANE'S MUSEUM TRUST
SIR JOHN SOANE'S MUSEUM TRUST is looking for employees for positions:
manager
Working hours
- full-time | Permanent
Requirements
- to ensure our Visitor Services Team are delivering an excellent visitor experience to all our visitors
- experience of leading or supervising a team
- experience of event management
- support visitors with access needs during their visit
- experience of working in a customer facing environment, with good communication skills
- some familiarity with conservation cleaning and facilities management
- dealing with feedback and customer complaints during museum opening hours. Ensure that visitor feedback is captured and processed
- previous duty management experience
Responsibility
- manage the stock take of drinks, candles and other requirements for out of hours events and brief Head of Visitor Experience and Operations for any additional requirements
- rolling out new or enhanced working practices and systems to the whole team and ensuring the team are fully trained on the standard operational procedures and new ones as they are developed
- act as Duty Manager during when the museum is open to the public or for evening events to ensure the smooth operational running of the day/evening