SHELL ENERGY UK is looking for employees for positions:
ux designer
Working hours
full-time | Contract
engineer
Working hours
full-time
Contract type
permanent
operations manager
Working hours
full-time
Responsibility
coordinate the facilitation of post-implementation reviews and lessons learned
bid manager
Working hours
full-time
Language
english
Responsibility
managing, coordinating and production of C&I bid responses for tenders with annual consumption >10GWh
work closely with other Shell teams to incorporate wider products in the SEUK bid response
communicating with external partners and customers where required to support the progress of the bid response production
customer service manager
Working hours
full-time
Responsibility
primary contact for day to day outsource provider management, including operational performance management, governance and communications
proactively manage under performance and the impact on the Operation and our customers
own Outsource performance scorecards and performance measures and update the business on performance
promote the business and align Shell’s culture and values across the outsourced team ensuring a customer first experience
through open and transparent partnerships build solid relationships with senior stakeholders and operational teams and leaders
in liaison with the Quality Assurance and Training Team ensure consistency of quality and training across the outsource operation
in liaison with the Resource Planning Manager, ensure appropriate job allocations and planning and forward planning of resource to ensure customer first experience and value for money
lead supplier performance meetings and communications as required
finance business partner
Working hours
full-time | Contract
Responsibility
collaborate with Senior B2B Finance Business Partner to ensure consistency of month end reporting for SG&A and Commission
credit controller
Working hours
full-time
Responsibility
making outbound / inbound contact with customers via a number of communication channels
performing account, billing and payment reviews with a view to collect or corrective activity
resolving queries, ensuring they are managed efficiently within SLA’s to obtain payment from a customer
working with customers to reduce debt in a timely manner to meet agreed targets
identifying root cause and business improvement drivers
liaising with other business areas for resolution and collections support
mitigating Shell Energy UK credit risk and take necessary escalation action as appropriate
what you’ll need to help you make the best of the role