technical engineer
Responsibility
- our people are the most important asset we have, so we believe in looking after them as best we can
- design, implement, and manage 3CX phone systems for clients, ensuring optimal performance and functionality
- provide expert-level support for 3CX installations, configurations, and troubleshooting
Show more +7 - collaborate with clients to gather requirements, assess needs, and propose tailored 3CX solutions
- conduct system audits, performance assessments, and security reviews to maintain system integrity
- diagnose and resolve technical issues related to 3CX deployments in a timely and effective manner
- stay up-to-date with industry trends and advancements in VoIP and unified communications technologies
- train end-users and technical staff on the usage and maintenance of 3CX systems
- work closely with cross-functional teams to integrate 3CX solutions into broader IT infrastructures
- document solutions, configurations, and troubleshooting steps for internal and client reference
Requirements
- 3-5 years proven experience as a 3CX Technical Engineer or a similar role
- in-depth knowledge of 3CX phone systems, including installation, configuration, and maintenance
- strong understanding of SIP and VoIP protocols
Show more +7 - proficiency in networking concepts and VoIP problem solving
- familiarity with Windows Server environments and virtualisation technologies
- excellent problem-solving skills and the ability to diagnose and resolve complex technical issues
- effective communication and interpersonal skills, with the ability to work with both technical and non-technical stakeholders
- strong organisational skills and the ability to manage multiple projects simultaneously
- relevant certifications such as 3CX Certified Engineer or equivalent
- A valid UK driving licence
Benefits
- mobile phone
- laptop
Trade
- driving
- Driving
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