SEPHORA Salary

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based on 0 evaluations
3 reviews in total
  Doncaster
6 SHIRBURN GARDENS DONCASTER DN4 6LE UNITED KINGDOM
TIN: 14181435
  Construction & renovation
Rating of the company
based on 0 evaluations
3 reviews in total

Earnings on positions in SEPHORA

Estimated salary

£ 2291

Median salary at SEPHORA

£ 1750 Lowest salary
£ 2525 The average salary
£ 4666 Highest salary

SEPHORA is looking for employees for positions:

operations administrator

Trade

  • retail
  • Retail

Requirements

  • strong background in an administrative role
  • skilled in content generation, presentation building, and calendar management
  • exceptional organisational skills with a keen eye for detail
  • effective communication and interpersonal abilities
  • ability to multitask and prioritise tasks efficiently
  • proactive problem-solving attitude
  • ability to prioritise tasks efficiently, to meet tight deadlines, problem-solving attitude
  • ability to work under pressure and have the ability to meet tight deadlines

Responsibility

  • between the Store Directors and Payroll for seamless coordination
  • collaborate with relevant departments to ensure timely delivery and distribution to the respective stores
  • verify and ensure the accuracy of the store rota schedule, maintaining open communication channels
  • efficiently forecast store teams’ holidays, liaising with the HR department and Store Directors
  • facilitate smooth information flow and address any administrative concerns

project manager

Trade

  • media & Communications
  • Media & Communications

Requirements

  • detail-Oriented: Exceptional attention to detail and the ability to ensure that all project elements are gathered accurately and on time
  • collaborative: A team player with the ability to collaborate with cross-functional teams, understanding and aligning with creative objectives
  • adaptability: Comfortable working in a dynamic and fast-paced environment, where priorities may shift rapidly
  • senior Profile: The ideal candidate will have a minimum of 5/6 years of experience in graphic design and creative project management, with a proven track record of successfully managing complex creative projects
  • graphic Design Expertise: Proficient in graphic design software such as Adobe Creative Suite, with a strong portfolio displaying design skills in various media, including digital and print

Responsibility

  • resource Allocation: Allocate design tasks among the design team members, considering individual strengths, expertise, and availability to maximize efficiency and creativity

engineer

Trade

  • information Design & Documentation
  • IT Operations & Helpdesk
  • Information Design & Documentation
  • IT Operations & Helpdesk

Requirements

  • bachelor's degree in Information Technology, Computer Science, or related field
  • store deployment project management experience
  • previous experience in a retail environment with retail systems for at least two years
  • strong organizational skills and attention to detail
  • excellent interpersonal and communication skills
  • ability to work effectively in a team and adapt to a fast-paced retail environment
  • flexibility and willingness to travel
  • technical certifications or training related to retail systems is a plus

Responsibility

  • testing and Maintenance: Conduct testing of new functionality and features in our store lab to ensure they meet quality standards. Ensure that store systems are well-maintained and kept up to date
  • knowledge Base Management: Create and maintain knowledge base articles to facilitate efficient issue resolution and knowledge sharing within the team

graphic designer

Responsibility

  • at Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves
  • we create an environment where people are valued, and differences are celebrated
  • we are united by a common goal - to reimagine the future of beauty
  • as a Graphic Designer at Sephora UK, you will play a crucial role in bringing our brand to life through creative and visually appealing designs
  • you will collaborate with our marketing, creative and omni teams to develop compelling visual assets that resonate with our target audience, drive engagement, and elevate the Sephora UK brand
  • content Creation: Design engaging social media posts, Instagram stories and other digital content that drives customer engagement and interaction
  • adaptability: Be able to adapt designs for various platforms and formats
  • feedback Incorporation: Actively participate in feedback sessions and make necessary revisions to designs based on feedback from team members and stakeholders

Requirements

  • while at Sephora, you’ll enjoy
  • creativity: Demonstrated ability to think creatively and come up with unique design concepts
  • attention to Detail: Meticulous attention to detail, ensuring high-quality output in all design work
  • communication: Excellent communication skills and the ability to collaborate effectively with cross-functional teams
  • the culture
  • time Management: Strong time management skills to handle multiple projects and meet deadlines
  • adaptability: Ability to adapt to changing design requirements and priorities
  • as a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global

customer advisor

Trade

  • retail
  • Retail

Language

  • english

Working hours

  • temporary | Contract

Requirements

  • previous customer service experience, preferably in a retail or e-commerce environment
  • passion for the beauty industry and knowledge of various beauty products, brands, and trends
  • ability to multitask and navigate through multiple software systems efficiently
  • strong problem-solving skills and the ability to remain calm and professional in challenging situations
  • availability to work flexible hours, including evenings, weekends, and holidays, as per business needs
  • self-motivated and adaptable to a fast-paced, constantly evolving environment
  • experience working with customer relationship management software is a plus
  • please note that this position is a fixed-term role based on the peak season demands of the business and will have a specific start and end date

Responsibility

  • provide outstanding customer service through various channels such as social media, email, and chat
  • assist customers with product inquiries, order status updates, and general questions about Sephora's offerings
  • resolve customer issues efficiently and effectively, ensuring a positive resolution and customer satisfaction
  • maintain a thorough understanding of Sephora's products, promotions, and policies to provide accurate and up-to-date information to customers
  • utilize various software systems and tools to process orders, track shipments, and manage customer accounts
  • collaborate with cross-functional teams, including logistics, warehouse, and marketing, to address customer concerns and provide timely solutions
  • identify opportunities for process improvements and share customer feedback with the relevant teams to enhance the overall customer experience
  • stay updated with industry trends, new product launches, and beauty tips to provide personalized recommendations and advice to customers

planning manager

Working hours

  • full-time | Permanent

Responsibility

  • leading the financial planning and forecasting process for both the ecom and bricks and mortar retail business
  • forecasting ownership for the full P&L from consumer demand metrics, through to fulfilment, marketing spend and headcount
  • owning the preparation of the 3–5-year business planning model with a key focus on improving long term profitability
  • work closely with the category management team in building brand forecasts for both revenue and margin
  • analyse current and past trends in key performance indicators including all areas of revenue, cost of sales and operating expenditure
  • provide outturn projections to senior management and group
  • provide brand P&Ls to senior management and group
  • be the key financial modelling and analysis expert to deliver insight and ROI analysis to shape the business strategic decisions and investments, driving optimal decision making through extensive financial and quantitative analysis

Requirements

  • ACA/ACCA/CIMA Qualified
  • excellent ability to proactively conduct analysis and generate insights that the business can interpret
  • high degree of financial modelling, planning and forecasting experience
  • ability to prioritise and manage own workloads, be flexible in your working style and enjoy working to tight deadlines
  • retail and ecommerce experience is preferable
  • A proven track record of building relationships influencing decisions across levels and functions of an organisation
  • at least five years’ experience in an analytical role, ideally within an ecommerce business, having worked closely with an array of marketing and senior level stakeholders

customer advisor

Working hours

  • temporary | Contract

Language

  • english

Requirements

  • previous customer service experience, preferably in a retail or e-commerce environment
  • passion for the beauty industry and knowledge of various beauty products, brands, and trends
  • ability to multitask and navigate through multiple software systems efficiently
  • strong problem-solving skills and the ability to remain calm and professional in challenging situations
  • availability to work flexible hours, including evenings, weekends, and holidays, as per business needs
  • self-motivated and adaptable to a fast-paced, constantly evolving environment
  • experience working with customer relationship management software is a plus
  • please note that this position is a fixed-term role based on the peak season demands of the business and will have a specific start and end date

Responsibility

  • provide outstanding customer service through various channels such as social media, email, and chat
  • assist customers with product inquiries, order status updates, and general questions about Sephora's offerings
  • resolve customer issues efficiently and effectively, ensuring a positive resolution and customer satisfaction
  • maintain a thorough understanding of Sephora's products, promotions, and policies to provide accurate and up-to-date information to customers
  • utilize various software systems and tools to process orders, track shipments, and manage customer accounts
  • collaborate with cross-functional teams, including logistics, warehouse, and marketing, to address customer concerns and provide timely solutions
  • identify opportunities for process improvements and share customer feedback with the relevant teams to enhance the overall customer experience
  • stay updated with industry trends, new product launches, and beauty tips to provide personalized recommendations and advice to customers

manager

Requirements

  • at Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively
  • at Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves
  • it is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day
  • we create an environment where people are valued, and differences are celebrated
  • proven experience in customer experience management, preferably in the retail or beauty industry
  • together, we belong to something beautiful
  • experience with stock management software and proficient computer skills for tracking stock and operational data
  • strong leadership and motivational skills

Responsibility

  • leading on employee relations matters including investigations, grievances, and disciplinary cases - ensuring fair, timely, and consistent resolution
  • partnering with HR Business Partners to support Store Managers and field leaders in managing employee matters effectively and confidently
  • reviewing and developing HR policies and procedures to ensure compliance with UK employment law and alignment with our people-first values
  • coaching and upskilling managers in employee relations best practice, conflict resolution, and effective communication
  • supporting engagement and inclusion initiatives that foster a positive working environment across our stores
  • analysing ER trends and data, identifying opportunities to improve culture, policies and ways of working
  • delivering clear, confident guidance to all levels of the business on sensitive or complex people issues
  • developing and Enhancing Processes: Collaborate with process owners to refine operational controls, mitigate risks, and optimise governance mechanisms

cashier

Requirements

  • at Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively
  • at Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves
  • it is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day
  • we create an environment where people are valued, and differences are celebrated
  • proven experience in a retail/Customer Experience focused environment
  • together, we belong to something beautiful
  • interest in the Beauty & Cosmetic industry
  • prior experience in store operations , or related roles is preferred

Education

  • assist and guide clients in selecting the most suitable products based on their needs and skin type
  • support the store team by explaining and demonstrating new products to clients
  • display an exceptional image and body language in alignment with Sephora grooming guidelines, setting an example as a role model
  • understand customer beauty pass status, points, and offers, introducing beauty pass promotions with the correct scanning process
  • address customer queries, promote the Sephora website and digital tools, and resolve complaints related to the beauty pass program

Responsibility

  • unpack, label, and tag products accurately and efficiently
  • organize and maintain inventory storage areas, including stockrooms and shelves
  • perform regular stock counts and assist with inventory audits
  • monitor stock levels and identify items that need to be reordered
  • ensure that stockrooms are adequately stocked to meet customer demands
  • restock products on the sales floor promptly and maintain appealing product displays
  • stock Management : Receive, inspect, and verify incoming shipments of merchandise
  • monitor product expiry dates and rotate stock as necessary

operations manager

Responsibility

  • provide support to the team in difficult situations to ensure client satisfaction
  • coach and train the team extensively to meet all operational Key Performance Indicators
  • take leadership on the sales floor and ensure effective floor management
  • motivate and energize the team to deliver an addictive experience for clients
  • inspire the team to utilize digital tools to provide customized service
  • maintain and enforce quality customer service and resolve complaints promptly
  • ensure accurate stock levels and consistent merchandising to avoid out-of-stock situations
  • client Experience: Embody the Sephora Attitude and set an example for the team

Requirements

  • excellent leadership and management skills to inspire and motivate the store team
  • strong customer service orientation and the ability to resolve customer complaints effectively
  • strong leadership and management skills, capable of motivating and developing a high-performing team
  • extensive knowledge of retail operations, policies, and procedures, including stock and cash management
  • in-depth knowledge of retail operations and sales techniques
  • familiarity with digital tools and their application in delivering customized service
  • excellent organizational and time-management skills to prioritize tasks effectively
  • exemplify the Sephora Attitude to drive an exceptional client experience and inspire the team

Contract type

  • at Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves
  • we create an environment where people are valued, and differences are celebrated
  • we are united by a common goal - to reimagine the future of beauty