SEND

Responsibility

• monitor all QA activities and test results to advocate a more metric based environment across customer delivery
• continuous Improvement: Drive continuous improvement initiatives based on feedback and lessons learned from previous projects. Stay informed about industry best practices and incorporate them into project management processes
• quality Assurance: Implement and oversee quality assurance processes to maintain high standards of deliverables. Conduct regular reviews and audits to identify and address potential issues
  Show more +4
• the role will oversee the end-to-end process of delivering Send's platform, including managing client relationships and ensuring customer satisfaction
• stakeholder Communication: Effectively communicate project progress, challenges, and resolutions to internal and external stakeholders. Conduct regular status meetings and provide updates to ensure alignment with project goals
• responsible for leading and directing the QA customer delivery test team. Act as main point of escalation for all matters relating to testing and quality assurance
• ensure existing test data/script collateral is kept up to date and maintained to re-use across all customer test execution

Requirements

• proven Project Management Expertise: Demonstrated experience in end-to-end project management, simultaneously handling multiple technical implementations across diverse customers
• london Market Insurance: Knowledge of the London and European insurance market, showcasing a comprehensive understanding of its nuances
• exceptional Communication Skills: Outstanding communication skills to effectively engage with clients, internal teams, and stakeholders

Earnings for position manager

Responsibility

• responsible for leading and directing the QA customer delivery test team. Act as main point of escalation for all matters relating to testing and quality assurance
• ongoing collaboration with the product team to build out a process to manage and report on quality of version releases/product issues raised

Requirements

• demonstrable experience of working in a Lead Test Engineer role, or similar, ideally in the Specialty Insurance industry
• demonstrable experience in shaping and maturing a test function within a product/vendor organisation
• good interpersonal skills, able to listen to client requirements and question to clarify the detail
  Show more +5
• good presentation skills, confident in front of clients and able to provide demonstrations to client forums
• excellent planning, organising and time management skills
• experience in working in Agile methodology, manual and automation system test experience across all traditional test phases
• professional, results oriented and proactive individual
• you have strong communication skills with the ability to build both internal and external lasting relationships

Earnings for position test engineer

Responsibility

• you'll report to: Lloyd Peters, Head of Revenue UK and EMEA
• as we continue our mission to be the market-leading underwriting software platform for agile insurers, we are currently seeking an experienced Senior Sales Engineer
• solution Development: Based on customer requirements, you'll collaborate with product or service teams to develop tailored solutions or proposals that align with the customer's needs and articulate the value Send's solution will bring

Requirements

• have knowledge of the insurance industry, ideally the London commercial insurance market
• strong understanding of the technology delivery lifecycle and the fundamentals of solution design
• proven experience in creating compelling proposals and delivering impactful product demonstrations
  Show more +8
• strong problem-solving skills and the ability to think creatively to address customer challenges
• experience in delivering proof of concepts including co-ordination of our product team to setup and configure the solution
• excellent communication and presentation skills, with the ability to engage effectively with diverse audiences
• experience in shaping technology solutions that solve business needs. This can have been in a pre-sales or a related technical role for a SaaS business or as a professional transformation expert
• ability to work collaboratively with and co-ordinate cross-functional teams and manage multiple tasks simultaneously
• comfortable autonomously owning and driving initiatives
• proficiency in using sales enablement / pipeline management tools
• results-driven mindset with a track record of excellence

Earnings for position senior engineer

Responsibility

• performance & Activity Reporting: Track all opportunity and customer details including use cases, stakeholders, meeting outcomes and actions in HubSpot
• collaboration: Partner with the wider sales, marketing and product teams to input into marketing campaigns, product launches and enhancements and iteration of our product positioning

Requirements

• strong knowledge and experience in the London commercial insurance market
• an ability to generate short-term results whilst maintaining a long-term perspective to improve overall revenue generation
• experience partnering with marketing, product and customer success teams to deliver compelling proposals and solutions to complex customer requirements
  Show more +5
• A strong track record of interacting and engaging with C-level executives and outstanding written and verbal communication skills
• an attention to detail and discipline in tracking pipeline, deal activity and proactive communication across teams
• demonstrable success in building and executing sales strategies that emphasize storytelling, are consultative in nature and build a strong value proposition for change
• 5+ years experience and a track record of success selling software solutions into enterprise companies, including through competitive tendering processes
• stage 2 - Interview with Andy Moss, CEO

Earnings for position account executive

Responsibility

• maintaining CRM Data Quality: Taking ownership of data hygiene within Hubspot. Continuously monitoring and upholding data quality in the marketing database
• you'll report to: Sarah Sutton, Chief Marketing Officer

Requirements

• demonstrable experience as a marketing and sales operations analyst within a scale-up B2B SaaS organisation
• demonstrable experience managing, developing and working with HubSpot
• exposure and knowledge of an enterprise sales cycle, knowing ways to improve each stage of the funnel and through customer retention
  Show more +5
• A passion for revenue tooling across the marketing, sales and customer success tech stack
• an eye for prioritisation and focus, able to assess the landscape and home in on the largest impact initiatives
• A track record of using data-driven insights to identify improvement opportunities and putting these improvements into practice. You understand the power of storytelling through data and how to influence decisions
• an active growth mindset and excited by the opportunity to join as our first RevOps team member
• an eye for detail and making sure the small things are done right. Our success must be tracked so we look for diligence in setting standards and processes for our data

Earnings for position operations manager