business development manager
Responsibility
- effective sales of Sawday’s membership to develop, curate and maintain a collection of special places
- meeting monthly sales targets
- providing exceptional customer service
Show more +6 - collecting market and operational insight and to support ideas for future development
- proactive sales research and conversion of cold leads
- trips where needed, for inspection / sales trips and representing Sawday’s at member and industry events
- identifying opportunities to improve our team processes and activities in the wider team
- rest of team
- responding to new applications: from initial application through to closing the sale by telephone, email and in-person
Requirements
- an eye for really Special Places to Stay, and empathy for their owners and guests
- preferably degree, or equivalent level
- A proven track record in a sales focused role – with a love of managing and delighting customers
Show more +11 - happy making improvements in processes and systems to increase efficiency
- some knowledge of the travel market
- excellent written, conversation and comprehension skills
- customer handling experience
- self-motivated, a willingness to work hard and a can-do attitude
- strong administrative skills - including a good knowledge of Microsoft packages
- great attention to details
- natural collaboration skills – a team player who builds positive working relationships to get work done
- flexibility to work across multiple projects and prioritise workload to meet deadlines and support others
- A solution-focused thinker - someone who uses their initiative to really make the most of opportunities and solve problems
- commutable distance to Bristol
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