strong resourcing skills within either Inhouse or Recruitment Agency sector
experience of working in a multi functional resourcing role
technical support engineer
Requirements
technical/IT support background
excellent communication skills with an ability to convey technical information to both a technical and non-technical audience
RHEL and MS Windows Server Operation
MS IIS and Apache Tomcat web servers
SQL, Bash/Shell, MS PowerShell/DOS scripting
MS SQL and Oracle databases
applications developer in .NET and Java
networking and security e.g., DNS/TCP-IP/NFS/SAMBA/Web Protocols/SSL/TLS/Certificates
Responsibility
build Assurance activities
application support engineer
Responsibility
manage live incidents to technical resolution
develop new technical offerings
upkeep of components through security patch testing and distribution
create SOIs and provide knowledge transfers to the customer
own problems and incidents and deliver solutions to issues
broad skill set and experience base is desirable; subject matter experts are also welcome
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Requirements
experience in FAS Applications support, including NIRIS, ICC, JChat, LOGFAS, JOCWatch, TOPFAS
review documentation for installation and integration of software packages
familiarity with Windows Policies and Firewall settings, RedHat/Oracle, PKI, SQL, PostgreSQL
operating Systems: Windows Server 2012/16, Windows 10, VMWare Hosts, Solaris, HyperV, PowerShell
customer services advisor
Requirements
you will enjoy speaking to customers, be able to build strong rapport and take a genuine interest in their needs
the ability to perform basic maths tasks and simple IT systems
previous experience in a sales environment is desired, however not required.We are open to anyone with customer focused experience
Responsibility
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customer service manager
Salary
salary
Requirements
relevant experience with managing/leading a team
relevant experience within a customer service environment
relevant experience with supporting team members through development
strong communication, decision making and problem-solving skills
Responsibility
ensure the team maintain consistency and remain compliant with business practice and procedures
underwriter
Responsibility
assess customer risk profile in accordance with the operating principles and standard to ensure a high-quality customer experience
consistently deliver high standards of service, accuracy, and efficiency
proactively highlight conditions that are preventing you from servicing demands, and ensure that you do not create waste
support the senior underwriter as point of contact for less experienced members of the team
make suggestions for improvement, and act where appropriate based on knowledge and data. Own changes implementing where you can, pulling in support where needed and escalating where required
Requirements
technical knowledge of all areas of protection underwriting
understand the needs of the customer to ensure they are treated fairly
previous experience of dealing and managing stakeholders
knowledge of impacting legislation
strong problem-solving skills with the ability to identify and solve issues working with a team
business change manager
Requirements
experienced Business Change Manager
recent Insurance experience essential
post implementation business readiness experience
exposure to Guidewire or Policy Administration systems a nice to have
excellent stakeholder management
planner
Responsibility
resource planning and and financial forecasting
accountable for maintaining the programme repositories and ensuring document management standards adhered to
responsible for consolidating and compiling daily and weekly reporting, including Flash reporting as well as ad-hoc reporting requests
ensures that all actions and decisions are maintained and where appropriate follow up to ensure completion
provide analysis on programme data points to support informed and fact based management decision making
acts as key contact point for any workshops where BMI are either required to attend or support
provides expert level support of organisation tools including smartsheet, AODocs, and google suite
responsible for creating real time dashboards to support management decision making use live data points from smartsheet
Requirements
strong analytical and critical thinking skills
high levels of attention to detail
knowledge of project management tools and techniques
expert knowledge of G-Suite, Smartsheet, and AODocs collaborative toolsets
Contract type
rate - £550 Outside IR35
location - Reading - Three times a Week Onsite
duration - 12 Months
graduate software engineer
Salary
salary
Requirements
knowledge of Software Testing/Automation Testing
knowledge/Awareness of continuous development/integration
experience of native platform software for Linux/Windows/MacOS
knowledge of reverse engineering
experience in languages like Java, Python, C/C++, C#, Rust
service manager
Requirements
minimum 2 years MSP experience as Service Desk Manager
excellent communication/interpersonal skills
azure experience including Virtual Machines and Azure Virtual Desktop