SAKURA FINETEK UK Salary

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Newbury
OXFORD HOUSE 12-20 OXFORD STREET NEWBURY RG14 1JB ENGLAND

Earnings on positions in SAKURA FINETEK UK

SAKURA FINETEK UK is looking for employees for positions:

customer service

Benefits

  • mobile phone
  • laptop
  • mutual

Language

  • english

Responsibility

  • first point of contact for customers with regards to instrument break downs, inquires, placing orders
  • responsible for communicating all necessary information to end customers with regards to back orders, product discontinuation, price discrepancies etc
  • organizational and administrative support to the local colleagues, e.g. Car Management
  • keep the Backoffice procedures up to date, collect and process relevant information
  • responsible for the administrative process of the total local workflow “order to cash”
  • organise national) meetings, workshops and exhibitions
  • responsible for the administrative process of service management, e.g. receiving service calls, raising & processing service jobs, spare part ordering, stock counts
  • participation within diverse project teams and first point of contact for the various disciplines within the organization

field service engineer

Language

  • english

Benefits

  • company car

Responsibility

  • provide efficient technical support to customers & internal stakeholders
  • manage, coordinate, monitor, repair and install Sakura units
  • to stay informed of new developments, improvements and regulations of Sakura Products and to implement these
  • maintain a sustainable knowledge of all Sakura instruments through regularly attending Sakura Academy technical training session
  • responsible for effective and efficient complaint
  • realisation of the personal- and team-goals, formulated at the beginning of the fiscal year
  • on-time and adequate reporting through CRM
  • ensuring Quality