SADDLE SKEDADDLE Salary

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  Newcastle upon Tyne
THE CYCLE HUB QUAYSIDE NEWCASTLE UPON TYNE NE6 1BU
TIN: 03719782
Rating of the company
based on 0 evaluations
2 reviews in total

Earnings on positions in SADDLE SKEDADDLE

SADDLE SKEDADDLE is looking for employees for positions:

customer service manager

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • customer Service: 4 years

Responsibility

  • customer Service Manager

travel consultant

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • dealing with sales enquiries and customers queries by phone, e mail and livechat
  • proactive sales tasks, activities and sales prospects
  • processing bookings and managing bookings on unconfirmed trips
  • finalising tours to ensure everything is in place
  • following up on feedback post tour
  • general office administration
  • maintaining and updating customer facing information
  • maintaining trip final information

marketing manager

Working hours

  • full-time | Permanent

Salary

  • salary

Education

  • bachelor's

Responsibility

  • working with the Head of Customer Experience to define Skedaddle’s marketing plan across all channels
  • ensuring a consistent journey for every customer while remaining commercially focussed
  • working with our Marketing Exec and alongside external agencies to support PR and digital marketing
  • being the guardian of the Skedaddle brand across the business
  • managing the marketing budget
  • developing and delivering an annual content plan and a social media strategy
  • working with our product team to effectively launch to market new holidays
  • managing regular promotion and customer communication through newsletters and email workflows

Requirements

  • marketing: 3 years

operations manager

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • ensuring the efficient and safe operation of UK based holidays
  • building long-term and positive relationships with internal and external stakeholders, partners, and suppliers
  • playing a key role in organising the logistical operations of UK activities and UK based holidays
  • the efficient use of the main Operations Tools for the UK
  • playing a key role in organising and delivering information and direction to UK-based guides and suppliers
  • maintaining holiday operational information for designated UK holidays
  • managing key trip resources and coordinating operational tasks for UK trips
  • supporting UK logistics for other tour operators as necessary

mechanic

Responsibility

  • ensuring the efficient and safe operation of UK based holidays
  • building long-term and positive relationships with internal and external stakeholders, partners, and suppliers
  • playing a key role in organising the logistical operations of UK activities and UK based holidays
  • the efficient use of the main Operations Tools for the UK
  • playing a key role in organising and delivering information and direction to UK-based guides and suppliers
  • maintaining holiday operational information for designated UK holidays
  • managing key trip resources and coordinating operational tasks for UK trips
  • supporting UK logistics for other tour operators as necessary

Requirements

  • the ability to work well within an entrepreneurial team and also complete solo tasks and goals
  • an operational background that aims to provide a second to none experience for our customers
  • A customer orientated approach and be committed to the development of quality and service as a market differential and business ethos
  • A team player with the general emphasis on sound, effective communication and efficient work through a high volume of trips
  • focus on consistently delivering the exceptional customer service standards synonymous with the overall Skedaddle brand/business
  • A highly self-motivated and achievement orientated approach
  • A keen interest in cycling and/or travel
  • an organised, consistent approach - adept at prioritising and multi-tasking across many trips and activities

National average salary

2950 £