ROTHERHAM AND DISTRICT CITIZENS ADVICE BUREAU  Salary

ROTHERHAM AND DISTRICT CITIZENS ADVICE BUREAU
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ROTHERHAM AND DISTRICT CITIZENS ADVICE BUREAU is looking for employees for positions:

service manager

Working hours

  • full-time

Responsibility

  • uphold the aims and principles of the Citizens Advice service and its equal opportunities policies
  • assist with research and campaigns work by providing information about clients' circumstances
  • promote the values of CARD - Generous, Innovative and Responsible
  • abide by health and safety guidelines and share responsibility for your own safety and that of colleagues
  • carry out such other tasks, which may be within the scope of the post, to ensure the effective delivery and development of the service
  • ensure that CARD policies and procedures are followed during advice sessions
  • monitor the quality of advice/information given to clients, taking action as appropriate, including providing feedback to caseworkers
  • liaise with other Supervisors/Managers as necessary to ensure the smooth running of the whole service and that there is adequate staffing at all times