RIVER THAMES LONDON is looking for employees for positions:
spa therapist
Responsibility
recommend personalized treatments and products to enhance their overall wellness experience and promote retail sales
administer a variety of high-quality spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests' needs and preferences
administer a variety of high-quality spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests needs and preferences
provide attentive and personalized service throughout the guest's spa journey, from initial consultation to post-treatment care, ensuring their comfort, satisfaction, and relaxation are prioritized
stay updated with the latest trends, techniques, and developments in the spa industry through ongoing training and education. Incorporate new skills and knowledge into treatments to provide guests with innovative and effective spa experiences
maintain strict adherence to health, safety, and sanitation guidelines, ensuring all spa treatments and practices meet regulatory requirements and uphold the highest standards of cleanliness and hygiene
Requirements
level 3 Diploma Facial, Body Treatments & Body Massage
level 3 Diploma Facial Electrical Treatments
level 3 Diploma Body Electrical Treatments
spa Therapist: 1 year
commis chef
Responsibility
learning and practicing various cooking methods under the supervision of senior chefs
learning and practicing various cooking methods under the supervision of senior chefs, with a focus on night operations
regularly cleaning and sanitizing kitchen tools, utensils, and equipment
regularly cleaning and sanitizing kitchen tools, utensils, and equipment to maintain hygiene standards during night shifts
performing tasks as directed by senior chefs, such as Sous Chef or Chef de Partie, to help in meal preparation
helping to receive, check, and store deliveries of fresh food and supplies
helping to receive, check, and store deliveries of fresh food and supplies, ensuring proper storage for night use
observing and participating in different sections of the kitchen to gain comprehensive knowledge
Requirements
basic experience in a professional kitchen or culinary training
previous experience in a luxury hotel or fine dining restaurant
finance director
Salary
salary
Responsibility
oversee the full Finance function including Accounting, IT, and Procurement
lead short- and long-term financial planning for hotel operations and adjacent managed interests
manage financial reporting, planning, budgeting, and forecasting
prepare and review monthly and annual financial statements
drive detailed variance analysis and collaborate with department heads on cost controls and revenue enhancement
manage all aspects of internal and external audit processes
support strategic decision-making across the hotel as a key member of the Leadership Committee
develop and maintain strong relationships with our ownership, providing accurate and timely reporting and insight
room attendant
Language
english
Responsibility
clean and upkeep guest rooms, corridors, linen rooms, and cupboards to established standards and procedures
refill guest supplies and restock housekeeping trolleys as needed
maintain a daily room checklist for thoroughness and efficiency
maintain clear and effective communication with housekeeping supervisors and colleagues to ensure efficient operations and high levels of guest satisfaction
perform evening turndown service in guest rooms, which includes preparing the bed, tidying the room, replenishing amenities, and refreshing towels
work closely with the housekeeping and front office teams to ensure guest preferences and special requests are met
about you
waiter
Language
chinese
Responsibility
provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive
take and process room service orders accurately and efficiently, ensuring all guest preferences and special requests are noted and fulfilled
deliver food and beverages to guest rooms promptly and professionally, maintaining a high level of presentation and etiquette
work closely with other hotel departments to ensure smooth operations and guest satisfaction
adhere to departmental standard operating procedures to uphold service levels
follow departmental standard operating procedures to maintain high service standards
ensure compliance with food safety and health and safety regulations
stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests
manager
Trade
Management
Hospitality & Tourism
Human Resources
human resources officer
Trade
human Resources
Human Resources
Responsibility
the HR Officer will play an integral role in the hotel’s pre-opening team
support the smooth running of the HR department in a generalist role in addition to living and promoting the Hyatt values
you will assist in the day-to-day operation of HR, including Colleague Engagement, Relations, Wellbeing, Performance and Absence Management
be involved in the recruitment of various roles at all levels and across multiple departments within the hotel
be responsible for HR-related administration in relation to the Colleague Journey, including on-boarding and orientation of new colleagues
key responsibilities during the pre-opening phase will be to support with the hiring and on-boarding of new colleagues, interviewing and all the associated administrative tasks
manage and utilise all HR systems
quickly building rapport with our teams, you will be able to provide advice and support to them across a variety of job functions
supervisor
Responsibility
ensure the department and teams undertake the monthly compliance and system checks
communicate and coordinate with other departments to ensure seamless operations
enforce security policies and procedures to maintain a safe and secure environment
lead the team during emergencies such as fires, evacuations, or medical incidents, ensuring the hotel’s emergency procedures are followed, and coordinating with relevant departments
front Office Night Supervisor
about you
conduct regular risk assessments to identify security vulnerabilities and mitigate risks
head chef
Responsibility
provide guidance, training, and motivation to the team, fostering a positive work environment conducive to creativity and productivity
work collaboratively with other teams to maximize guest satisfaction and enhance dining experiences
manage food costs in accordance with budget and the hotel business plan, implementing strategies to control expenses while maintaining quality
take an active lead in recruitment and creating a new team
implement training and development programs for the culinary team
lead by example in the kitchen by preparing and cooking dishes to the highest standards, ensuring consistency and quality in every plate
responsible for menu development to keep offerings fresh and appealing to guests for all day dining, comprising Breakfast, Lunch, and Dinner, in collaboration with the Hotel Executive Chef
security officer
Salary
salary
Responsibility
carry out day-to-day security tasks, including monitoring access control, conducting patrols, and assisting with emergency response procedures
ensure compliance with security policies and procedures to maintain a safe environment for guests and staff
assist in identifying security vulnerabilities during routine checks and promptly reporting any risks or incidents
collaborate with other departments, such as front desk, housekeeping, and facilities, to support security-related needs
respond to alarms and investigate disturbances as needed
keep accurate records of incidents and report to supervisors regularly