RICHMOND GROUP Salary
Rating of the company
0 ratings
7 reviews
Bournemouth
WALTON HOUSE 56-58 RICHMOND HILL BOURNEMOUTH BH2 6EX

Earnings on positions in RICHMOND GROUP

Estimated salary

£ 3122

Median salary at RICHMOND GROUP

£ 793 Lowest salary
£ 3380 The average salary
£ 5300 Highest salary

RICHMOND GROUP is looking for employees for positions:

reception manager

Working hours

  • full-time

Benefits

  • service car

Salary

  • salary

Requirements

  • customer Service: 3 years
  • motor Trade: 2 years
  • service advisor: 2 years

Responsibility

  • control WIP and review with Service Manager on a weekly basis
  • review upsell figures on a weekly basis and organize coaching and training for Service Advisors as required
  • co-ordinate the re-booking of cancelled appointments and jobs where parts are special order or out of stock

parts manager

Working hours

  • full-time

Responsibility

  • maintain professional image at all times
  • assess marketing potential and discuss plans with line managers; once agreed inform Parts Department staff to maintain commitment and motivation
  • implement sales, merchandising, advertising and sales promotion plans to support the achievement of Parts Department plans and budgets
  • utilize the management accounts system to monitor and control department productivity and profitability on a monthly basis
  • a. completion of statistical reports by the due dates
  • b. invoicing of all parts
  • administer and resolve all customer parts enquiries and complaints in a competent and timely manner
  • oversee a twice yearly stock take for the branch

Salary

  • salary

Requirements

  • parts Management: 1 year

service manager

Working hours

  • full-time

Benefits

  • company car

Salary

  • salary

Responsibility

  • to organize, direct and control the activities of Workshop and Front of House Staff including regular performance reviews
  • ensure the department is running effectively and profitably
  • maximise the efficiency of the workshop in terms of bookings and work in progress
  • lead by example, and motivate your team to upsell service plans and additional work where appropriate
  • handling customer queries and complaints, over the phone and face to face, in a professional and understanding manner
  • oversee Warranty parts returns to Manufacturer and correct submission of warranty claims
  • oversee correct completion of all job cards
  • monitor invoicing of all service work

Requirements

  • previous Service Manager experience within a dealership environment
  • understanding of Pinnacle or similar DMS
  • excellent customer service skills
  • experience of managing people
  • positive disposition, self-motivation, initiative and co-operative team work
  • excellent interpersonal skills including tact, diplomacy and discretion
  • excellent verbal and written communication skills
  • well organised, able to prioritise and meet deadlines

customer service advisor

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • welcoming guests into the showroom, and engaging with them to discuss requirements
  • sell vehicles profitably and be able to achieve targets agreed with the Sales Manager
  • co-ordinate and work alongside the sales manager
  • promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty
  • prepare order forms and other relevant paperwork

Requirements

  • customer service: 2 years

project manager

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • based out of our Bournemouth office
  • at RG, building businesses is in our DNA
  • over the last decade we have built several multi-million pound startups, and we’re just getting started
  • we believe that technology, driven by competition, will drastically reduce all significant living costs for ordinary people everywhere
  • we specifically build businesses where there is an opportunity to make this happen now
  • building a business is about constant improvement, and improvement happens when someone makes it happen
  • that someone is you
  • in this role you will work with total ownership on very hard problems

Salary

  • salary

customer service advisors

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • welcoming guests into the showroom, and engaging with them to discuss requirements
  • sell vehicles profitably and be able to achieve targets agreed with the Sales Manager
  • co-ordinate and work alongside the sales manager
  • promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty
  • prepare order forms and other relevant paperwork

Requirements

  • customer service: 2 years

receptionist

Working hours

  • full-time
  • part-time
  • part-time | Permanent

Responsibility

  • salary up to £14,196
  • as a Receptionist, you will be the first point of contact for our company
  • greet and welcome guests as soon as they arrive at the office
  • our Receptionist’s duties include offering administrative support across the organization
  • direct visitors to the appropriate person and office
  • you will welcome guests and greet people who visit the business
  • to greet all customers and visitors whether by phone or in person in a professional and courteous manner
  • answer, screen and forward incoming phone calls

Salary

  • salary

Requirements

  • you will have excellent communication skills, be efficient and able to work within a team
  • previous work experience as a Receptionist, Front Office Representative or similar role is desirable but not essential
  • this role is minimum wage depending on age of successful applicant
  • professional attitude and appearance
  • solid written and verbal communication skills
  • ability to be resourceful and proactive when issues arise
  • excellent organisational skills
  • multitasking and time-management skills, with the ability to prioritise tasks

marketing executive

Working hours

  • full-time

Salary

  • salary

Responsibility

  • develop and execute effective marketing campaigns
  • coordinate events, such as offsite product placements and in-dealership product launches
  • support with social media and blog content generation
  • build strong internal and external relationships
  • ensure all point of sale and stationery is up to date
  • assist the Marketing Manager with a range of everyday duties
  • keep on top of industry trends to stay informed of best practices and new opportunities
  • you will collaborate with other departments to ensure that marketing campaigns are aligned with overall business goals and use market research and analysis to identify trends and opportunities

Requirements

  • experience in Marketing is preferred
  • strong written and verbal communication skills
  • experience with Social Media platforms, such as Facebook, Instagram, LinkedIn, and Twitter
  • ability to work in a fast-paced environment and manage multiple projects simultaneously
  • detail-oriented with strong organisational skills

crm manager

Working hours

  • full-time
  • full-time | Permanent

Salary

  • salary

Responsibility

  • implement and develop CRM strategies that support the company's goals and objectives
  • collaborate with other departments to develop customer-centric strategies that align with business goals
  • develop and manage customer segmentation and targeting strategies to improve acquisition, engagement, and retention
  • continuously monitor, evaluate, and improve the company's CRM performance
  • stay up to date on industry trends and best practices in CRM to ensure the company remains competitive
  • continuously monitor, evaluate, and improve data quality and update where required
  • update Service & MOT anniversary dates within records as applicable
  • run data selection reports out of Pinnacle when requested

Requirements

  • at least 2 years of experience in CRM management
  • strong analytical and data interpretation skills
  • proficiency in CRM software, database management, and customer segmentation strategies
  • excellent communication, collaboration, and project management skills
  • ability to work independently and as part of a team
  • ability to stay organised and manage multiple projects simultaneously
  • CRM management: 2 years

cleaner

Working hours

  • full-time | Permanent

Language

  • polish

Salary

  • salary

Responsibility

  • \*Driving Licence Required\
  • 44.75 hours per week
  • monday - Friday 0700-1615
  • every other Saturday 0700-1430
  • due to the continuing growth and success of the Richmond Motor Group in the Surrey/Hampshire region, We are looking for a Cleaner to come and join the team at our dealership in Portsmouth
  • richmond Motor Group are a highly successful, family run multi-franchise group of dealerships. Since we started in 1995 we have won many industry awards, including several from the manufacturers that we are partnered with
  • in this role you would be responsible for ensuring the cleanliness of the dealership, including supporting staff where required for specific tasks and stock management of cleaning products
  • comply with Company Health & Safety Policy

Requirements

  • flexible working approach / good team player
  • driving licence is essential
  • driving licence preferred but not essential
  • reliable, with good timekeeping
  • cleaning: 1 year

Changes in earnings for the position trainee sales executive

0600 £1.2K £1.8K £2.4K £3K £3.6K £
0600 £1.2K £1.8K £2.4K £3K £3.6K £
2024
2025

Changes in earnings for the position car sales executive

0600 £1.2K £1.8K £2.4K £3K £3.6K £
0600 £1.2K £1.8K £2.4K £3K £3.6K £
2024
2025

Changes in earnings for the position vehicle technician / mechanic

0600 £1.2K £1.8K £2.4K £3K £3.6K £
0600 £1.2K £1.8K £2.4K £3K £3.6K £
2024
2025

Data based on job offers published by the company

Earnings on positions in RICHMOND GROUP

Average salary in this position
Average salary in this position in the country
business manager
5300 £
-30%
3722 £
car sales executive
5000 £
-42%
2936 £
parts advisor
2374 £
2%
2405 £
payroll manager
3333 £
14%
3769 £
product manager
2500 £
80%
4484 £
service advisor
2500 £
-3%
2439 £
trainee sales executive
3583 £
-19%
2912 £
vehicle technician / mechanic
3436 £
-14%
2978 £

National average salary

2950 £

Average salary in this company

3380 £