you’ll use your energy, leadership skills and experience of agile methodologies to connect the dots across our portfolio of projects
you’ll also recognise the importance of being an inspiring place to work, and investing time in your team
we’re looking for an IT Change Programme Manager to lead, motivate and develop our team of Project Managers to deliver the portfolio of technology change projects on time, within budget, and to the highest quality
with a collaborative mindset, you’ll work effectively across the business and with external professionals to create a seamless service with a ‘one team’ ethos
you’ll have experience of working as an IT Change Programme Manager, have strong knowledge of project governance frameworks, and be able to demonstrate how you’ve had a lasting impact on employee engagement
we’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings
executive pa
Working hours
part-time
Responsibility
don’t just find a job. Feel it
who we’re looking for
we’re looking for a PA to provide high quality, customer-focused support to the Executive Director of Financial and Commercial Services
A typical day for you would include providing high-quality administrative support, and diary management
you’ll have experience of working as an Executive PA and be able to demonstrate show-stopping organisational skills
A proficient communicator, you’ll be highly self-motivated, resolving problems and queries quickly and working methodically, with excellent attention to detail
this is a Part Time role: 17.5 hours per week worked across 5 days
you’ll organise and coordinate board and internal committee meetings, taking good-quality minutes, and work proactively with other PAs to maintain strong support for the senior management team and wider organisation
senior planner
Responsibility
who we’re looking for
you’ll be digitally savvy, and have the ability to investigate, evaluate and respond to situations quickly
we’re looking for a Senior Planner to lead a team to plan, phase, programme, and sequence activities to make sure we’re delivering maximum efficiency in our repairs service
you’ll support the team to deliver a high performing, customer focused service. This includes guiding them to make appointments, whilst ensuring performance is analysed and continuous improvements to the service are made
you’ll have experience of managing a team that delivers exceptional standards of customer service and you’ll champion collaborative working across the organisation
we’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings
surveyor
Working hours
full-time
Responsibility
who we’re looking for
you’ll have experience of surveying within a social housing or residential property environment, and of building maintenance & diagnostic techniques
we’re looking for a Senior Surveyor to deliver a high-quality and responsive surveying service, keeping our customers safe and at the heart of everything we do
we’re looking for a Damp and Mould Surveyor to deliver a responsive damp & mould surveying service across all our homes to make sure our customers are kept safe and at the heart of everything we do
A typical day for you would include carrying out detailed property inspections, responding to customer queries, managing, and supervising projects, and building confident, collaborative working relationships across the business
A typical day for you would include surveying properties and diagnosing complex damp & mould issues, producing comprehensive written reports. You’ll also supervise remedial work, making sure it’s done to a high standard, on time, and in budget
with experience of surveying within a social housing or residential property environment, you’ll be able to demonstrate your knowledge of building maintenance & diagnostic techniques, as well as resolving long standing damp and mould issues
with a relevant technical qualification, you’ll work within health & safety legislation to diagnose defects, produce reports and keep customers informed, delivering projects on time and in budget
accountant
Working hours
full-time
Responsibility
who we’re looking for
A typical day for you would include raising invoices, preparing arrears reports, posting receipts and adjustments and processing account reconciliations
this is a part time role, Monday to Friday 22 hours per week
as part of our Financial & Commercial Services team, you’ll use your knowledge, expertise and enthusiasm to provide excellent financial information, analyse income and understand our customer’s payment journey inside out so we deliver super service to every customer, every time
self-motivated, with an obsession for detail and getting things right, you’ll work in a highly organised way, and be able to carry out tasks quickly and effectively
planner
Responsibility
who we’re looking for
delivering a top-quality repairs service to our customers means we have to efficiently and effectively plan, phase, programme and sequence our activities and resources to make sure we can be there when our customers need us
the role of the Planner is central to making this happen and we’re looking for someone who loves to pull all the pieces of a jigsaw together to make the bigger picture
each day, you’ll be monitoring, planning, and reacting to make sure that we can adapt our plans quickly to meet what is needed to keep our customers’ homes in the best possible condition
you’ll also report and analyse on performance, making sure we always keep our customers at the heart of our service and look for ways we can make it even better
your outstanding communication skills together with show-stopping customer service skills will mean that we can respond quickly to all our customers and keep them updated every step of the way
with the ability to respond to queries, adapt to changing situations and resolve problems quickly, along with high self-motivation, you’ll help us deliver a first-class service for every project, home and customer, every time
handyperson
Responsibility
who we’re looking for
our Handyperson will complete general and small repairs for planned and reactive general maintenance across our customers’ homes
A typical day would involve carrying out maintenance including fixing loose carpeting, hanging and re-fixing items to walls, patching paintwork and minor drain blockages, toilet seat re-fixing and replacements, re-fixing door handles and loose hinges/items, and replacing slats in blinds, shower fixings and rails
with experience in a similar all-round general maintenance role within people’s homes, our customers will be blown away by the speedy, efficient service you provide to keep their homes safe and in the best condition possible
you’ll have the ability to work collaboratively with other teams so we’re always listening, understanding and identifying the best way forward and will take personal accountability to always keep the customer updated along the way
due to the nature of the role being within occupied premises, you will be asked to complete an enhanced DBS check if offered the role
cleaner - part-time
Working hours
part-time
maintenance manager
Working hours
full-time
Responsibility
who we’re looking for
A typical day for you would include managing fire remediation projects from start to finish
we’re looking for a Project Manager to deliver planned improvement programmes for preventative and cyclical maintenance, making sure they’re delivered safely, on time and on budget
you’d carry out tendering processes and electronic procurement activities, inspecting works, reconciling and settling accounts and valuations, reviewing risk assessments and method statements, and making sure all projects meet CDM regulations
you’ll have experience of managing a project team and managing fire remediation projects, ideally in a social housing environment, as well as supporting the implementation, procurement, delivery, and supervision of maintenance contracts
with outstanding technical knowledge, including a degree level qualification in building surveying or related technical subject, you’ll keep our contractors on board and our customers safe
A typical day for you would be carrying out tendering processes and electronic procurement activities, inspecting works, reconciling and settling accounts and valuations, paying valuations for major works and processing alteration requests and party wall notices
administrator
Working hours
full-time
Responsibility
who we’re looking for
we’re looking for a Repairs Administrator to support our repairs team to deliver a first-class repairs service for all our customers
we’re looking for an Administrator to support our RHP Home team to deliver a first-class repairs service for all of our customers
A typical day for you would include dealing with customer requests quickly and accurately, keeping customers up to date, and helping with the complaints process
A typical day for you would include actioning customer requests quickly and accurately, completing the administration required to apply for grants, ensuring customers are kept up to date, maintaining accurate records and reporting statistics
you’ll also support the efficient delivery of repairs, by generating and closing supplier purchase orders, monitoring performance statistics, producing reports, and making sure contractor visits and customer satisfaction surveys take place
you’ll have experience in an administrative role and be able to demonstrate your show-stopping customer service and organisational skills to support the team to deliver our goals and targets
A proficient communicator, you’ll be highly self-motivated, resolving problems and queries quickly and ensuring that we deliver a first-class service for every project, home and customer, every time