Quick responsive, we always experienced whenever contacted
In response to my review on smother platform they state that I do not complain earlier. I wrote on my mother’s instruction to them following their draft that they had nit followed her instruction to make me primary POA and my daughter replacement POA. We heard nothing further until I had to issue a formal complaint. They are so unprofessional and inadequate and to comment that they had offered me a discount for future business is ludicrous as I would simply pay to never use them again should I be forced to do so. Their behaviour is inexcusable and I wish to warn others so they don’t have to suffer the same experiences.