REDWINGS HORSE SANCTUARY is looking for employees for positions:
customer service
Working hours
part-time | Permanent
full-time | Permanent
permanent
Language
english
Salary
salary
Requirements
education / Qualifications
minimum GCSE, 'O' level or equivalent
good keyboard knowledge, accuracy, and good organisational skills
delivering excellent customer service
any relevant vocational training
the ability to communicate effectively both internally and externally
answering queries by telephone and letter
use of customer relation management databases
Responsibility
any other reasonable duties as required by the department
responding to email enquiries in a polite and knowledgeable manner
manage and respond to enquiries and complaints from supporters, ensuring a positive solution is provided, in line with legislation and best practice
managing animal sponsorship records ensuring all information is correct and actively encouraging new adoption and re-adoption
communications officer
Working hours
part-time | Permanent
permanent
Language
english
Salary
salary
Education
good level of Further Education
educated to Degree Level
Responsibility
redwings Adoption Scheme
health and Safety aspects of the team’s work, within the office and externally
data protection and appropriate confidentiality
compose and upload monthly blog updates for the adoption scheme website for those selected equines
working with the Trading Manager, suggest ideas for effective Adoption Club merchandising
compose copy for promoting adoption scheme events such as birthday parties, school holiday activities and new Adoption Star launches
compose twice-yearly printed updates for allocated equines from the Redwings Adoption Scheme by maintaining and fostering effective relationships with the visitor centre teams
work with colleagues from the Comms team to collect photographs for the monthly and bi-yearly updates, promotional materials, advertising artwork, social media, Redwings website, and publications
Requirements
experience of writing creatively and communicating with the public
experience of working in a PR/marketing or copywriting role
experience of working in a busy environment, coping well under pressure and meeting deadlines
experience of working for a charity or in a fundraising role
experience using social media
creative flair and inventiveness
design skills
website content management systems
hr advisor
Working hours
permanent
Language
english
Salary
salary
Education
undergraduate/level 5 CIPD or equivalent in HR Management or other relevant degree level qualification
A-Levels
MHFA or equivalent
CIPD certificate or equivalent
Responsibility
health and Safety aspects of the team’s work, within the office and externally
data protection and appropriate confidentiality
to work as part of a team working towards the best possible service to all
to work to Redwings’ Values and our responsibilities as a charity
to remain impartial at all times, taking an organisational perspective on matters
to always act in a diplomatic manner
to maintain confidentiality and respect sensitivities
general
Requirements
previous experience of providing advice in an HR setting
previous experience of working in an equine or animal charity
experience of working with confidential and sensitive information, making sure data protection protocols are followed
full driving licence for certain driving duties. Attend courses and or meetings that may be required
active involvement in delivering learning and development initiatives
attend internal events which may require weekend working and or overnight stays
active involvement in grievance and disciplinary matters
effective communicator within a team, the wider organisation and supporters
care worker
Working hours
temporary
Salary
salary
Requirements
do you have spare time on your hands?
centre manager
Working hours
permanent
full-time | Permanent
Language
english
Responsibility
oxhill Visitor Centre, near Banbury, Warwickshire
permanent 37.50 hours per week
on a two-week rolling rota 9am – 5pm
week 1 Monday, Tuesday, Wednesday, Friday and Saturday
health and Safety aspects of the team’s work, within the Visitor Centre
data protection and appropriate confidential
we are seeking an enthusiastic, organised, and motivated individuals to work together to oversee the Visitor Centre at Redwings Oxhill
person Specification
Salary
salary
Requirements
education / Qualifications
professional management, retail, front of house or fundraising qualification
front of house experience
experience of EPOS or other till top systems
retail experience
fundraising or charity experience - employed or voluntary
experience of managing a team
experience of working in a cafe or catering environment
manager
Working hours
full-time
Salary
salary
facilities manager
Working hours
full-time | Permanent
permanent
Salary
salary
Requirements
education/Qualifications
education/Qualification
A good level of literacy and numeracy
project Management qualification
report writing and analysis
project critiquing
manager’s Certificate or equivalent
hands-on management experience in a multi-faceted environment
Responsibility
to attend and contribute to meetings, as required
to embrace any new duties that clearly fall within the remit of this role and to carry out other duties as may, from time-to-time, be required by Redwings
attend courses and or meetings that may be required