REDEMPTORIST PUBLICATIONS in Alton Salary
REDEMPTORIST PUBLICATIONS WOLFES LANE CHAWTON ALTON GU34 3HQ ENGLAND
REDEMPTORIST PUBLICATIONS Premium profile inactive Premium profile inactive
Earnings on positions in REDEMPTORIST PUBLICATIONS
REDEMPTORIST PUBLICATIONS is looking for employees for positions:
customer sales advisor
Working hours
- full-time
Language
- english
Salary
- salary
Responsibility
- to deal with sales enquiries
- actively engage in customer research to help inform the Charity’s strategic priorities
- to be one of the first points of contact for all telephone callers and visitors to the Charity, ensuring that they are welcomed with courtesy and respect
- to work closely with the Warehouse Manager/Team to understand stock levels, postage prices and delivery confirmation
- to work proactively with a variety of staff and externally with RP’s customers, suppliers and associates
- to play a proactive role in telesales and marketing campaigns by contacting potential new and existing customers with the aim of increasing sales
- to accurately complete computer based sales orders, update confidential customer records safeguarding GDPR principles, and undertake routine administration tasks associated with supporting our customers
- to maintain and develop relationships with existing customers and take responsibility for key account management including some Trade customers as directed by the Head of Department
Requirements
- previous experience of working in a Sales and/or Customer Service role
- excellent communication skills especially speaking and listening on the telephone
- excellent customer care skills with a clear and friendly telephone voice
- obtain confidential client information by enquiry, interpretation and verification of information
- excellent organisation skills, including ability to plan and monitor one’s own workload to meet deadlines
- A flexible approach to work in order to achieve deadlines
- highly developed motivational skills to achieve objectives and to support others
- ability to use creative thinking and a flexible approach to pre-empt, identify issues and solve problems