RATED PEOPLE Salary
Rating of the company
based on 0 evaluations
5 reviews in total
London
UNITS E, F AND G FOURTH FLOOR ZETLAND HOUSE SCRUTTON STREET LONDON EC2A 4HJ ENGLAND
TIN: 05540422
Rating of the company
based on 0 evaluations
5 reviews in total
Earnings on positions in RATED PEOPLE
RATED PEOPLE is looking for employees for positions:
developer
Working hours
- full-time
Responsibility
- create user facing solutions by developing, implementing, and maintaining Java based components and interfaces across multiple Spring/Spring Boot microservices
- be a hands-on leader making our product the best that it can be
- be part of or lead, the solution design, and architectural discussions
- create new functionality as well as troubleshoot development and production problems using application monitoring tools to assist you
- advocating thorough unit and BDD functional testing through a test-driven development approach in the team
- motivate the team to do their best work and produce high quality deliverables while respecting the solution design, required tech and the dev standards set by the team
account executive
Working hours
- full-time
Requirements
- proven track record of achieving sales targets and growing revenue
- excellent communication and interpersonal skills
- strong negotiation and closing skills
- ability to work independently and as part of a team
- highly organised with excellent time-management skills
- ability to manage multiple priorities in a fast-paced environment
- experience with CRM software and sales tools
- strong interpersonal, negotiation and persuasive skills to retain customers
Responsibility
- complete outreach to tradespeople as required, completing both quantity of interactions and quality standards
- drive retention and customer satisfaction on accounts through quality interactions with the tradespeople, focused on resolving their issues or challenges
- negotiate contracts and agreements with clients
- provide excellent customer service and support to ensure customer satisfaction and retention
- meet and exceed retention targets, flagging any risks that you foresee in delivering against these
- maintain accurate and up-to-date sales records and reports
- dealing with inbound contacts from our tradespeople, across all our contact channels on specific queries. Focus on a first-time resolution to provide excellent help and support to the tradespeople with that you interact with
- provide ongoing feedback to marketing, product, and management on ways to improve retention
management accountant
Working hours
- full-time
Requirements
- part Qualified Accountant
- experience of working in a deadline-driven environment
- previous Management Accounting experience
- conscientious and keen to develop
- great communicator, able to translate finance jargon to non-finance colleagues and have the confidence to liaise with senior staff members
- experience of working with Xero accounts package
- self-starter with strong dedication to the development of finance functions
- managing a monthly payroll cycle
Responsibility
- end to end preparation of monthly management accounts within tight month end deadlines
- completion of balance sheet reconciliations on a monthly basis
- working with department heads on monthly numbers and forecasts, monitoring actual spend against budget and reporting on any expenditure variances
- assist in preparation of annual budgets and quarterly re-forecasts
- cash & credit card expense processing
- weekly cashflow reporting
- preparation of monthly payroll and commission calculations
- preparation of financial reporting for external stakeholders
sales executive
Working hours
- full-time
Responsibility
- talk to and attract the best tradespeople
- manage the entire sales cycle from prospecting, discovery, presentation and closing
- develop accurate forecasts and manage sales activity in CRM
- excellent phone based sales experience required and client facing relationship would be appreciated
- you’re able to gain tradespeople trust and build rapport with them
- business Development on potential premium clients
- meet and exceed sales quota through Outbound and Inbound leads by strategically selling the company’s Directory proposition to our existing customer base
Requirements
- experience of working in a sales environment
- experience in telemarketing / Lead Generation
- you have some experience in sales, within a B2B environment
- strong interpersonal, negotiation and persuasive skills across all levels
- ability to work and deliver strong results in a dynamic environment
- desirable Experience
customer service agent
Working hours
- full-time
Language
- english
Requirements
- excellent communication skills via email and phone, ability to extract information by using appropriate questioning techniques
- comfortable using your own judgement and initiative to make decisions in line with company policies
- previous customer service experience within a contact centre environment
- strong team ethic
- working in a fast-paced environment
- desirable Experience
- don’t be put off if you do not meet 100% of the skills and experience - far more important to us is an inquisitive mindset, willingness to learn and a can-do attitude
Responsibility
- striving for a first-time resolution of all queries through phone, email, social media and chat. Seeking support and advice if needed
- deliver quality customer service with patience, empathy and building rapport with our tradespeople
- owning the tradesperson case from beginning to end, ensuring that the tradesperson is kept informed and up to date
- maintaining all tradesperson account and case history with accurate records and up to date information
- managing your time effectively, balancing inbound and outbound workload. Partnering with your colleagues to support all team activities as required
- be integral to improving our tradesperson satisfaction with us by ensuring every interaction that you have with them shows we care
- being the first point of contact for our tradespeople, ensuring that their request or query is dealt with in a timely manner and within the agreed timeframes
- contributing to a culture of continuous improvement and outstanding standards
technical lead
Working hours
- full-time
Responsibility
- create user facing solutions by developing, implementing, and maintaining Java based components and interfaces across multiple Spring/Spring Boot microservices
- be a hands-on leader making our product the best that it can be
- be part of or lead, the solution design, and architectural discussions
- manage Backend team members which comprises of brilliant Java Devs
- create new functionality as well as troubleshoot development and production problems using application monitoring tools to assist you
- advocating thorough unit and BDD functional testing through a test-driven development approach in the team
- motivate the team to do their best work and produce high quality deliverables while respecting the solution design, required tech and the dev standards set by the team
credit controller
Working hours
- full-time
Language
- english
Requirements
- excellent communication skills via email and phone, ability to extract information by using appropriate questioning techniques
- analytical and objective approach to problem solving
- previous customer service experience within a contact centre environment
- strong team ethic
- working in a fast-paced environment
- desirable Experience
- previous Credit Control/Collections/Recovery experience
Responsibility
- to be a designated point of contact for any tradesperson assigned to you
- make outbound and take inbound calls regarding payment arrears
- ensure timely actions are conducted on member accounts in arrears, by utilising the tools available
- effectively communicate overdue members data to internal leadership team and appropriately prioritise escalations
- partner with your colleagues to support collections/escalations activities as required to ensure a timely resolution
- effective monthly management of the tradesperson accounts that have either fallen into arrears or where the account requires attention to operate effectively
- co-ordinate with our external 3rd party agencies, sharing best practise between the 2 parties
- contribute to process and system improvements as Rated People continues to scale
customer service advisor
Language
- english
Requirements
- excellent communication skills via email and phone, ability to extract information by using appropriate questioning techniques
Responsibility
- striving for a first-time resolution of all queries through phone, email, social media and chat. Seeking support and advice if needed
- deliver quality customer service with patience, empathy and building rapport with our tradespeople
- owning the tradesperson case from beginning to end, ensuring that the tradesperson is kept informed and up to date
- maintaining all tradesperson account and case history with accurate records and up to date information
- managing your time effectively, balancing inbound and outbound workload. Partnering with your colleagues to support all team activities as required
- be integral to improving our tradesperson satisfaction with us by ensuring every interaction that you have with them shows we care
- being the first point of contact for our tradespeople, ensuring that their request or query is dealt with in a timely manner and within the agreed timeframes
- contributing to a culture of continuous improvement and outstanding standards