QUALITY COMPLIANCE SYSTEMS  Salary

THIRD FLOOR ONE LONDON SQUARE CROSS LANES GUILDFORD GU1 1UN ENGLAND

QUALITY COMPLIANCE SYSTEMS
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QUALITY COMPLIANCE SYSTEMS is looking for employees for positions:

customer service

Working hours

  • full-time

Requirements

  • 3 – 5 years of experience in communications, marketing, account management or customer success
  • strong verbal and written communication, strategic planning and project management skills
  • active team player, self-starter and multitasker who can quickly adjust priorities as needed
  • possess excellent IT skills with the ability to work across multiple systems seamlessly
  • is a natural communicator, relationship builder and collaborator
  • demonstrates good time-keeping habits, can work unsupervised
  • will express their own views and constructively challenge with alternative views appropriately
  • possesses a positive and resilient attitude with a high level of self-motivation

Responsibility

  • monitoring the progress of new customers, measuring and reporting on engagement
  • maintain existing customer success metrics and ensure SLAs are met
  • answer queries relating to technical use of the software system and policy updates