PULSANT Salary
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Maidenhead
BLUE SQUARE HOUSE PRIORS WAY MAIDENHEAD SL6 2HP ENGLAND
Earnings on positions in PULSANT
PULSANT is looking for employees for positions:
procurement manager
Responsibility
- identify, analyse and negotiate all cost-saving opportunities with current and new suppliers
- maintain a comprehensive tracker for savings, cost avoidance achieved
- establish relationships with suppliers and agree terms and conditions – setting up framework purchasing agreements as required and negotiating contracts
- the IT Procurement Manager will form an integral part of the Finance function, establishing and managing supplier relationships, negotiating existing or future supplier agreements with a view to creating cost efficiencies and quality targets and driving the procurement strategy through the business
- foster close working relationships with internal stakeholders across the business
- cost analysis – construct detailed cost models/purchase price analysis of goods and services as required
- actively manage vendor / supplier performance. Review and report on performance of area
- present Procurement performance update and achievements at internal meetings
client services manager
Working hours
- permanent
Responsibility
- manager of Client Technical Services Role - based Newcastle, with travel to other Pulsant sites
- coaching and mentoring the People Leaders to more effectively support and manage their teams
- develop and nurture a client first culture throughout the Client Management Teams
- be a client advocacy and act as a client champion with key internal and external stakeholders
- responsible for building and nurturing strong working relations with Pulsant Teams external to the Client Services Team
- ensure Quality Governance across all aspects of Technical Support working in conjunction with Service Improvement Specialists Team
- supporting Major Incidents as part of the wider team
- accountable for the full lifecycle of all Client tickets, from creation to resolution, partnering with teams across Pulsant to ensure best in class service delivery
Requirements
- strong technical knowledge of public and private cloud and general IT services
- working knowledge of Digital Edge Infrastructure
- strong technical knowledge of network, security, and connectivity solutions
- experience of working at a Management level in a mid-size organisation or greater
- knowledge and experience of leading full Incident lifecycle management at both first and second-line engineers and senior technical resources
- proven experience of leading transformation of client experience within complex managed services environment
- strong people leadership skills, and ability to coach and mentor across career levels
- passionate about service excellence and client experience
senior developer
Responsibility
- pulsant are a developing platformEDGE™ service provider for the UK digital market
- write well designed, testable, efficient code predominantly in ASP.Net MVC and SQL Server by using best software development practices
- ownership of project deliverables
- deliver well-structured development and supporting material to a schedule
- continual improvement of systems deploying new features and bug fixes
- requirement analysis, system design and delivery
- our Edge fabric and infrastructure platforms will be used to connect, and deploy hybrid workloads to deliver digitally driven “Smart Solutions” for our clients, communities and industry
- become subject matter expert of internally developed tools and systems
team leader
Working hours
- full-time | Permanent
Responsibility
- controlling scheduling and workload through management of the team’s case queue
- acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team
- co-ordinating, scheduling and managing the resourcing of the team, including ensuring relevant shift, holiday, sickness or another absence cover is arranged
- managing client backup service requests, incidents and restores to deliver a first class service to our clients
- implementing fixes and solutions where appropriate either via discussing directly with the client, via email or remote control
- assisting other teams with troubleshooting and case management
- escalating calls to Technical Resolution groups in a timely manner
- skills & Experience
Requirements
- previous Team Leader experience in a similar role
- an experienced client-focused approach with a good understanding of business objectives
- experience in generating strong and lasting relationships with clients
- experience with Incident Management processes and procedures
account manager
Responsibility
- manage the end-to-end sales cycle/process for each opportunity to conclusion to reach or exceed sales targets
- adhere to Pulsant best practice sales and internal qualification and approval processes
- report and forecast of sales opportunities and pipeline growth through accurate use of Dynamics CRM
- undertake detailed Account Development Planning in the Pulsant format that demonstrates detailed knowledge of the client’s business, buying cycles and macro economic environment
- be the voice of the Client within Pulsant
- create and drive Client based sales/marketing campaigns across the identified whitespace within the nominated account base that drives pipeline growth to 3x of target
- develop and manage internal relationships, earning the respect of colleagues at all levels across the business ensuring a cohesive internal structure
- build, develop and maintain relationships across all levels of the Client’s business, utilising the wider Pulsant team to establish broader account penetration
engineer
Working hours
- full-time | Permanent
- full-time | Temporary | Contract | Permanent
Responsibility
- respond to customers within agreed SLA
- provide Assistance and Supervision of all maintenance activities cross two Data Centres including Management of the Planned Preventative maintenance schedule
- delivery of intelligent remote hands for customers within SLA
- the deployment of customer solutions to plans provided by Provisioning teams
- the deployment of customer solutions to plans provided by Provisioning and project teams
- provide assistance in reviewing professional 3rd party providers performance
- the deployment of racks and related equipment to support customer orders
- life cycle replacement planning activities, providing input into the life cycle planner and updating as necessary
Requirements
- experience working as a Data Centre Services Engineer, or in a similar role
- maintenance experience, preferably in the IT sector and the data centre environment
- experience providing high levels of customer service in an IT or similar industry
- some basic experience working in IT, telecoms, cabling or in a similar role
- LV Switching
- pulsant is a market leading company - providing ultra-reliable, flexible managed hosting, services and colocation to businesses nationwide
- computer hardware troubleshooting experience
- background in providing high levels of customer service in an IT or similar industry
accounts payable
Working hours
- full-time | Permanent
- full-time | Temporary | Contract | Permanent
Responsibility
- pulsant is a digital edge infrastructure provider, specialising in cloud, colocation and connectivity services
- support the business with raising and approving POs
- process all purchase invoices and credit notes onto accounting system on a daily basis
- flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director
- process all purchase invoices and credit notes via scan and capture onto accounting system on a daily basis
- ensure the correct accounting codes, cost centres and departments are applied to each purchase invoice/credit note
- ensure the correct accounting codes, cost centres and departments are applied to each purchase invoice/credit note/purchase order
- ensure VAT is correctly accounted for on each purchase invoice/credit note
Requirements
- proven financial experience in a similar role, preferably in the IT / Technology sector
- ability to input financial transactions accurately into a computerized accounting system
- excellent customer service skills with strong interpersonal and written skills
- excellent communication skills face to face and via telephone and emails
buyer
Working hours
- full-time | Temporary | Contract | Permanent
Requirements
- membership status of Chartered Institute of Purchasing & Supply
- strong strategic sourcing and procurement background within sourcing with IT or Indirect service categories
- experienced in change management and successes
- effectively manage multiple projects simultaneously & to develop priorities
- experience of working in procurement in an IT, telecomms or Data Centre environment
- fully competent with commercial contract management, monitoring and reviewing performance, identifying opportunities for greater efficiencies, improved terms and value add activity
- financially aware, numerate, commercially minded, and able to effectively manage costs
Responsibility
- procurement policies, procedures and working tools to create efficiency across our organisation
senior buyer
Working hours
- full-time | Temporary | Contract | Permanent
Requirements
- membership status of Chartered Institute of Purchasing & Supply
- strong strategic sourcing and procurement background within sourcing with IT or Indirect service categories
- experienced in change management and successes
- effectively manage multiple projects simultaneously & to develop priorities
- experience of working in procurement in an IT, telecomms or Data Centre environment
- fully competent with commercial contract management, monitoring and reviewing performance, identifying opportunities for greater efficiencies, improved terms and value add activity
- financially aware, numerate, commercially minded, and able to effectively manage costs
security engineer
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- support the Director Information Security, identifying risks and contributing to compliance and best practice
- work closely with Pulsant’s technical and Assurance teams in the development of Pulsant’s system security standards
- develop, document, and maintain security procedures
- support training and development of Operational staff
- contribute to knowledge management – producing KBs and support material
- work with key suppliers and partners in relation to the security services delivered
- support and work with the Assurance team and any requirements for compliance to both partner and external security accreditations, e.g. ISO27001
- regularly review relevant security advisories and security monitoring alerts, identifying threats and liaising with our infrastructure and support teams to agree actions to mitigate the risk
Requirements
- as part of the Cyber Security team, you will be reviewing Pulsant’s network, server infrastructure and application security, using monitoring tools and security advisories to identify threats and vulnerabilities
- you will work with our product, technology, support teams and customers to ensure that security is at the heart of all our systems
- this includes contributing to Pulsant’s Cyber Security documentation, build templates, process workflows and system architecture to improve Pulsant’s objective to continuously improve its cyber security posture and maturity
- this role will work across the whole of the Pulsant business, where you will engage effectively with your colleagues, demonstrating your cyber security and technical knowledge and giving them assurances and advice in cyber security matters