PROPERTY & MAINTENANCE in Ilford Salary

77A BRUNSWICK GARDENS ILFORD IG6 2QY UNITED KINGDOM
TIN: 14097331

PROPERTY & MAINTENANCE
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PROPERTY & MAINTENANCE is looking for employees for positions:

apprentice administrator

Working hours

  • full-time

Language

  • english

Education

  • GCSE or equivalent

Requirements

  • very good communication skills, particularly in relation to phone call handling; a reasonable level of literacy and mathematical abilities
  • A well-organised and professional approach to work
  • sound decision-making skills
  • quick and accurate computer skills
  • an ability to work calmly, efficiently and accurately in a fast-paced environment
  • A flexible and adaptable, can-do attitude
  • able to work on own initiative whilst also being a good team member
  • customer service: 1 year

Responsibility

  • receive works orders from clients
  • analyse works and liaise with clients on diagnosis, accuracy of information and other works order aspects
  • enter and configure data using relevant software, currently Service Manager Plus and standard software packages
  • arrange appointments with residents
  • allocate and diarise work for response engineers and sub-contractors
  • finalise order processes following the completion of works through to job closing
  • check, monitor and action all items connected to the works order process to achieve the fastest possible efficiency and completion times
  • refer immediately upwards any item that cannot be completed satisfactorily within your responsibility