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Estimated salary
£ 2240
Median salary at PRINCEWOOD RECRUITMENT
£ 1500Lowest salary
£ 2568The average salary
£ 5833Highest salary
Do you believe that workers at PRINCEWOOD RECRUITMENT are paid fairly?
PRINCEWOOD RECRUITMENT is looking for employees for positions:
customer service
customer service
hr manager
team manager
receptionist
administrator
events executive
project manager
warehouse operative
field sales executive
senior project manager
Requirements
customer Service
assessing
complaints
financial Services
excellent customer service skills
ability to deal with all customers and colleagues with empathy and respect
excellent communication skills, both verbal and written
ability to work with digital platforms required to perform in role
Responsibility
to support and assist other team members in the resolution of complaints and collectively share knowledge
to share initiatives into the complaints Team to reduce the volume, cost and impact of complaints
to assist in assuring the quality of peers’ complaints handling is of an adequate standard
to manage and respond to complaints within agreed processes and budgetary guidelines for payment of compensation
to assist in the management of complaints referred to Ombudsman service
to support customers during their time of need, ensuring that the customer expectations are managed on every case and our customers understand what happens next
to provide essential support to the business, to be responsible for the proper handling and resolution of customers’ complaints and underwriters’ queries in accordance with regulatory timescales and to meet targets for completion of complaints, as agreed by and with the business
ability to use initiative as well as all information resources available to provide the best outcome for the customer whilst ensuring the job costs remain in line with business requirements and objectives