PRIME SECURITY INSTALLATIONS

Responsibility

• provide technical support to customers via phone, email, or chat
• troubleshoot and resolve hardware and software issues related to CCTV, Alarms and access control
• assist with network setup and configuration, including LAN connectivity
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• install and configure software applications and updates
• collaborate with other teams to escalate and resolve complex technical issues
• document customer interactions and resolutions in a detailed manner
• provide excellent customer service and ensure customer satisfaction

Requirements

• strong knowledge of Windows
• proficiency in troubleshooting IT infrastructure, computer hardware, and software issues
• experience in desktop support to end-users
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• excellent problem-solving skills and attention to detail
• strong communication skills, both written and verbal
• ability to work independently as well as part of a team
• customer-oriented mindset with a focus on delivering high-quality support

Responsibility

• collection of overdue invoices by telephone, email & letter
• maintain accurate records of all chasing activity
• handle disputed invoices and negotiate to bring payment within the agreed terms
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• provide accurate advice on invoicing queries
• review customer raised debit notes to validate or dispute
• respond promptly and completely to both customer and internal queries
• propose write-off of irrecoverable debts
• providing ad-hoc reporting as and when requested
• post payments to accounts and allocate as required
• undertake customer account reconciliations as required
• produce and distribute customer statements

Requirements

• experience in a Credit Control role dealing with invoice & payment queries
• current experience using Xero
• excellent verbal and written communication skills
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• self-motivated and enthusiastic
• strong organisational skills with a proactive approach
• experience in a telephone-based role dealing with external customer
• accounting: 1 year
• excellent telephone manner
• credit control: 1 year

Trade

• accounting
• Accounting

Responsibility

• this is an opportunity to join an expanding and successful Nationwide Security Services Provider
• we are looking for an experienced engineer to perform installation, maintenance and servicing of CCTV, Intruder alarms and access control at various residential and commercial sites across the country
• installation of CCTV Systems, Intruder alarm systems and Access control systems

Requirements

• minimum of 2 years demonstrable experience and knowledge in CCTV, Intruder alarms installation, commissioning and maintenance
• demonstrable understanding of the operation and maintenance of CCTV installations over IP and coaxial
• demonstrable competency and capabilities with structured cabling for as designed network infrastructure for security and CCTV systems
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• full UK driving licence is essential

Earnings for position engineer

Responsibility

• job Types: Permanent, Full-time
• job Types: Full-time, Permanent
• looking for a new challenge or new career? We are currently recruiting for a full time Sales Executive for our office in Earlsdon Coventry CV5