PREMIER HOLIDAYS

Requirements

• previous experience in a telephone customer service based role
• professional, helpful and calm telephone manner
• proactive nature
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• have excellent organisational skills, a keen eye for detail and be comfortable with multi-tasking
• be able to remain calm when dealing with any problems or complaints
• like working under your own initiative and as part of a team
• customer service: 1 year
• previous knowledge of the travel industry is desirable but not essential

Earnings for position customer service

Requirements

• previous experience in a telephone customer service based role
• professional, helpful and calm telephone manner
• proactive nature
  Show more +5
• have excellent organisational skills, a keen eye for detail and be comfortable with multi-tasking
• be able to remain calm when dealing with any problems or complaints
• like working under your own initiative and as part of a team
• customer service: 1 year
• previous knowledge of the travel industry is desirable but not essential

Earnings for position customer service

Responsibility

• assist Marketing Manager with planning, execution, and reporting of partner campaigns
• support local branch marketing across 26 branches – magazine ads, flyers & any adhoc requests
• execute direct mail campaigns
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• work closely with preferred partners to coordinate and sign off marketing activity
• brief web campaigns to web team
• monthly website audit
• management of digital screen content in branch in line with campaign partners
• develop & implement social media strategy across partner campaigns
• create & schedule social media content
• run, monitor, and report on Facebook advertising campaigns and make recommendations
• coordinate competitions on social media
• design & implement Premier Travel direct email marketing campaigns
• ensure emails follow best practices and adhere to GDPR regulations

Requirements

• minimum two-year experience in marketing
• level 4 certificate in Professional/Digital Marketing would be desirable
• travel industry experience preferred, or at least an interest in travel
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• experience creating content for a range of platforms
• excellent understanding of marketing concepts and best practices
• working knowledge of Spotler/Communigator an advantage
• skills and experience in copywriting
• digital marketing: 2 years
• marketing: 2 years
• ability to manage and prioritise complex workloads
• thrives under pressure and working to deadlines
• be able to work under your own initiative as well as part of a team
• happy working in a fast-paced environment, adaptable and flexible