Potterycrafts is looking for employees for positions:
sales assistant
Salary
salary
Education
GCSE or equivalent
Responsibility
support the operation, marketing, customer service, and sales within our Showroom & Store at our head office in Stoke
proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
process customer orders and transactions and take payments
develop and document operating and in-store merchandising model through test & learn to support future store roll out programme
build expert product knowledge to sell and recommend our products and services
deal with Technical queries from customers in-store, on phone and by email
carrying out stock replenishment and picking from warehouse
ensuring all areas of the store remain tidy and are merchandised in a way that is inspiring & inviting for our customers to shop
Requirements
retail sales: 1 year
pottery/Ceramics: 2 years
warehouse operative
Working hours
full-time
Salary
salary
Responsibility
plan production in conjunction with Operations Manager to meet Kiln Manufacturing and Spare Parts requirements
produce kiln elements to required specifications using coil winding machine, involving selecting required specification material from data sheet
review orders & specifications to determine materials needed & parts to be processed
plan production in conjunction with the Manufacturing Manager to meet the Kiln Manufacturing and Spare Parts requirements
review orders and specifications to determine materials needed and parts to be processed
record production and operational data electronically on internal software systems
create and maintain component units and costings on stock systems with Buying
providing technical advice and knowledge to support Sales & Customer, Buying and Production teams in resolving queries and issues
Requirements
machinist: 2 years
manufacturing manager
Working hours
full-time
Salary
salary
Requirements
experience in leading and managing production teams is essential
lean or Six Sigma experience
financial and Commercial numeracy and acumen is a must
and you will want to improve yourself as an individual, the team you lead, and Potterycrafts
you will have strong product and industry knowledge or knowledge from an associated/adjacent industry that would allow you to acquire knowledge at a fast pace
able to interact with people internally and externally in a friendly and amiable manner and make the complex straightforward and easy to understand for those non-experts and dive into technical detail with the experts
administrator
Working hours
full-time
Salary
salary
Responsibility
support management of relationships with key suppliers
input into Pipeline Management process to maximise sales revenues & delight customers, with outstanding customer service
product set up and input of product information and classifications within system
placing orders with suppliers for products at the negotiated agreed prices
working alongside Production Departments in defining materials for products
ensure product component details are accurate utilising internal software systems
delivery date management that allows the business to forward sell with confidence and to keep customers updated on when their products will arrive
develop Monthly & Weekly Production Planning Schedules in line with business requirements