collaborating with the team to brainstorm, create, and implement design concepts
assisting in the creation and updating of templates for client documents
contributing to the design and maintenance of the company intranet
the Junior Graphic Designer will play a key role in shaping visual aspects of Postworks Limited's corporate identity, marketing collateral, and online presence
participating in design briefs and presenting design ideas to colleagues and stakeholders
the successful candidate will be responsible for creating templates for client documents, contributing to internal marketing efforts, and assisting with the design and maintenance of the company intranet
keeping up-to-date with the latest design trends and technologies to maintain innovation and freshness in our work
delivering projects within deadlines while maintaining high-quality standards
Requirements
demonstrable graphic design skills with a strong portfolio
proficiency in design software, such as Adobe Creative Suite , Sketch, etc
excellent visual design skills with sensitivity to user-system interaction
ability to work methodically and meet deadlines
detail-oriented with strong organisational skills
customer service representative
Working hours
full-time
Language
english
Salary
salary
Requirements
customer support executive, customer support adviser, sales support, IT support, customer service, customer and sales support
Responsibility
respond to customer enquiries in a timely and friendly manner via email, phone, or chat - You'll be the friendly voice that our customers hear when they have a question or need help
provide accurate information to customers and assist them with troubleshooting solutions - You'll be the expert on our product, so you'll be able to help our customers with any question or issue they may have
what we offer you
escalate complex issues to the appropriate department or manager for resolution - You'll work with your team and manager to make sure that every query is resolved as quickly as possible
provide an excellent customer experience and follow up with customers to make sure that their issue is really resolved - You'll go that one extra yard to ensure that our customers are happy with their experience
maintain accurate records of customer conversations - You'll log detailed notes on conversations with customers to ensure that we have a complete history of their support experience
participate in team meetings and training sessions to improve customer support processes and product knowledge - You'll work with your team to identify areas for improvement and make sure that you're up to date on the latest product developments and features
work collaboratively with other team members to ensure that customer support is provided efficiently and effectively - You'll work closely with your team to ensure that all customer enquiries are handled promptly and professionally
marketing executive
Working hours
full-time
Salary
salary
Education
diploma of Higher Education
Requirements
digital marketing: 1 year
marketing: 1 year
Responsibility
assisting with event planning and marketing
manager
Responsibility
greeter - welcome and induct new clients into the system
trainer - offering guidance and support on how to maximise their investment
communicate - With ease over the phone and via video
account Manage - work closely with the client to see if there are other opportunities to support them
Requirements
we will teach and train you on our systems, but we need you to have to persona and articulation that puts others at ease when using new software or technology
digital marketing executive
Working hours
full-time
Requirements
digital marketing, digital marketing manager, digital marketing executive, online marketing, paid ads specialist, lead generation, marketing executive, marketing manager, digital marketing account manager, digital marketing account executive, marketing executive, content marketing, PPC specialist, PPC manager, paid social manager, paid social manager, paid ads executive, paid media manager, B2B paid social media manager, social media manager, social media executive