PORT OF FELIXSTOWE is looking for employees for positions:
claims handler
Working hours
full-time
Language
english
Requirements
where appropriate represent the department at meetings, both internal and external
liaise with external parties including lawyers, insurers, loss adjusters, surveyors etc. as necessary
have an awareness of any appropriate legislation and regulations which have an effect on claims
handling of Hutchison Ports claims in line with company procedure, including investigation and interpretation of incident data, communication with claimants in order enable timely and accurate settlements
independently collate and review claims in the first instance, maintain the Claims and Document Management Systems ensuring that information is kept up to date at all times, paying particular attention to reserves
maintain excellent communication at all levels within the company in order to be able to mitigate claims risk and give advice if required on implementing preventative measures
ensure compliance to all policies, procedures, standard operating practices, GDPR etc. with appropriate recommendations to ensure the company exposure is limited
finance administrator
Working hours
full-time
Requirements
gather and process all documentation necessary for the prompt and efficient raising of invoices for all group companies
ensure an accurate and regular flow of information when liaising with the relevant terminals and customers
work in line with company policy and compliance procedures when processing
liaise with customers and colleagues over disputed invoices and promptly take measures to solve the query as promptly as possible
assume responsibility for enforcing all special pricing arrangements and maintaining a good knowledge of rates and conditions pertaining to specified customers
assist as required with various Accounts Payable and Cash Management processing tasks including, but not limited to, daily bank reconciliations, processing of expense claims, reconciliation of supplier statements and administration of the Oracle Holds report for all group companies
credit control
Working hours
part-time | Permanent
Salary
salary
Requirements
complete routine and ad-hoc administration functions including paper and electronic file maintenance, photocopying/scanning and general maintenance of Customer records
accurately record transactions to enable efficient follow up of any accounts and diarise all communications with customers
monitor and action internal and external e-mail correspondence in a timely and professional manner
assist with the creation and maintenance of customer accounts ensuring accurate upkeep of the various computerised customer master files
assist in the processing and distribution of standard letters and customer statements
be prepared to undertake any other function as directed by colleagues and/or senior staff
ensure that payments are correctly allocated against the respective invoices and process payments received from customers by maintaining computerised and manual systems
ensure compliance to all policies, procedures, standard operating practices, with recommendations for action and continuous improvement
credit controller
Working hours
part-time | Permanent
Language
english
Salary
salary
Responsibility
monitor and identify customers who have outstanding debt
responsible for the upkeep of the computerised customer master files
arrange the regular distribution of standard letters and account statements to bring overdue debt to the attention of customers
team leader
Working hours
full-time | Permanent
Salary
salary
Requirements
ensure the continuation of appropriate security measures by regularly conducting security inspections of the Port facility
ensure that the 24/7 team of Technical support staff has adequate resource for an uninterrupted service at all times
conduct comprehensive security surveys of the Port
liaise with Police, Border Force and the National Crime Agency regarding port security as required
assist the Ship Security Officers in confirming the identity individuals boarding the ships
ensure the team deliver a seamless customer experience increasing access points to the department and increase customer satisfaction scores
manage Security staff’s performance and deal with any conduct issues
identify trends and explore opportunities for service and business improvement
Responsibility
reporting directly to the Port Manager, the Security Team Leader assess potential security issues, liaise with Department for Transport Maritime Operations Division and external contractor management to ensure that contract security staff are safely dealing with any security breaches
management accountant
Language
english
Requirements
meet HPUK group reporting requirements, ensuring that all reports are complete, reviewed and submitted within reporting deadlines
Responsibility
provide specific financial expertise and commercial support across HPUK
software engineer
Language
english
Responsibility
responsibility for managing and prioritise customer service requests through various means used to raise support requests
investigate, respond to and progress customer issues and queries to a successful conclusion
develop software to connect customers own systems and 3rd party systems to/from PARIS
develop solutions in PL/SQL and Python
develop tools, scripts and pipelines as required for the DevOps processes alongside the rest of the team from time to time
conduct testing of the system during deployment phases, determining whether components and systems meet user requirements
develop Training material
lead training sessions for customers
planner
Requirements
deliver the maintenance on assets to ensure the highest standard of safety and reliability
project management of major maintenance and capital projects
ensure the highest standards of equipment safety, reliability and availability are obtained in the most cost-effective manner
ensure equipment audits and service maintenance schedules are in place to support HPUK assets including meeting all statutory requirements
direct management of Operational Engineering team, technicians and contracted services ensuring that they are safely, effectively and efficiently deployed in all aspects of HPUK asset management
maintain a complete understanding of total equipment assets and their operational availability and ensure relevant systems of scheduled maintenance activities are both suitable and maintained in real time for HPUK, including the introduction of new plant and equipment
engineering apprentice
Language
english
Requirements
evident interest in engineering as a subject
hobbies or voluntary work
previous work experience
hold a full driver’s licence
engineering related school subjects
GCSE Level 3 - Science
in line with industry Code of Practice, successful applicants must be a minimum of 18 years old prior to the apprenticeship commencing in August 2023
it project manager
Working hours
full-time | Permanent
Salary
salary
Requirements
to determine impacts and risk to pipeline delivery with full stakeholder engagement, perform wider portfolio and project analysis
responsible for effective communication of issues risks, project status and budgetary information to key stakeholders and senior leadership
ensuring that realistic project, quality, change control and risk management processes are maintained, taking full responsibility for the definition, documentation and successful completion of complex projects
when required provide project/programme planning support to Project Managers within the wider portfolio
ensure quality standards are maintained through quality assurance activities when leading critical project governance activities, including project meetings, progressing projects through life cycle transitions
support the project and portfolio reporting process, providing quality assurance and analysis on the reports to ensure and maintain a single source of truth, flagging areas of concern and inconsistency
to ensure and maintain a single source of truth provide quality assurance and analysis on the reports when supporting the project and portfolio reporting process, flagging any areas of concern and inconsistency
aggregation of both business and system requirements including the orchestration of IT Tenders to enable utilisation of third-party resources or capabilities to compliment software development
Changes in earnings for the position maintenance technician
0900 £1.8K £2.7K £3.6K £4.5K £5.4K £
0900 £1.8K £2.7K £3.6K £4.5K £5.4K £
5.2K £
2024
5.2K £
2025
Changes in earnings for the position operations manager
0900 £1.8K £2.7K £3.6K £4.5K £5.4K £
0900 £1.8K £2.7K £3.6K £4.5K £5.4K £
5.2K £
2024
5.2K £
2025
Changes in earnings for the position port operative