PARAGON CUSTOMER COMMUNICATIONS

Responsibility

• you will be operating a mail enclosing machine, producing large volumes of work
• machine experience not required as full training will be given
• A positive attitude and willingness to learn are important
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• this is a hands-on role, where you will be on your feet and required to concentrate for long periods
• we have had massive growth in staff in the last year, and we are still growing our teams - we now have an additional 4 new vacancies for Machine Enclosing Operators
• following recent growth, we have an opportunity for a Machine Enclosing Operator, to work in a busy but friendly production environment, in Bradley Stoke, Bristol
• in return we offer free snacks on site for all staff, free parking, a shopping discount scheme, options to join a Bupa scheme, employee referral bonus, wellbeing assistance, and opportunities for progression within the business

Requirements

• abbey View is one of 17 Paragon sites across the UK
• the site specialises in production of outbound and inbound document services
• in addition, Production Services, Finance and IT functions reside on the site
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• both Inbound and Outbound operations provide services for multiple customers
• the site contains printing, mailing and warehousing capability for the purposes of outbound mail and postal and electronic receipt, capture, validation and document storage for the purposes of inbound mail

Earnings for position machine operator

Responsibility

• please refer to the job description for additional details
• as part of our continued focus on our leadership offering across the site, we have an exciting opportunity for a Digital Mailroom Team Manager role which will form part of the Leadership Team in Digital Mailroom Operations
• you professionally executes HR processes when needed, in line with Company Policy
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• working hours are between 6.30am - 6pm Mon-Fri 1 in 6 Saturdays
• this role offers the opportunity for enthusiastic and passionate individuals to provide effective leadership and line management to a team of c22 – 25 operatives
• successful applicants will ensure safe working practices in the execution of brilliant client service levels at a competitive commercial rate by continuously achieving against Service Level Agreements for quality and quantity in service delivery
• successful applicants will embark on a bespoke Leadership programme designed to assist in their development
• you ensure all MI data is recorded accurately in line with required timescales
• if this position sounds of interest to you and you wish to apply for this exciting opportunity please submit your CV
• they will also support their team to deliver great customer service across all the different processes within their client’s portfolio and do it at agreed efficiency levels
• you will interpret available MI, including forecasting and trends to resource effectively
• we are looking for individuals with excellent people management skills, including the ability to engage large teams to perform to their best
• you will work in accordance with defined Company Policies & Procedures and be aware of H&S responsibilities to yourself and to others, ensuring all mandatory training and compliance is completed
• they are ideal team players that show high levels of people smart acumen, humility and a large appetite to attack opportunities to continuously improve their area and themselves
• you will motivate, guide, and recognise your team to exceed KPIs and create a positive culture where your team feel supported, coached and when needed appropriately performance managed
• you hold constructive One-to-Ones and appraisals with agreed activity that optimises both individual and team performance. Within this you structure and execute development plans that supports personal growth and feeds into the site succession plan
• you adhere to operational deadlines by engaging your team in business expectations, exceptionally where this cannot be achieved highlighting any risk and mitigation plans accordingly
• you maintain a strong knowledge of the operational processes amongst team members and that as such processes are conducted to a high standard
• job Types: Permanent, Full-time
• you support continuous improvement by encouraging, generating and then implementing ideas that improve performance, including participation in and the championing of 5S best practice

Responsibility

• provide and lead the provision of a high quality, responsive and comprehensive Human Resources Service reporting to the Site Director
• to provide and lead the provision of high quality, responsive and comprehensive Human Resources Service
• to provide Line Management for the HR Advisor, Training Lead and Client & Wellbeing officer where appropriate
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• to provide strategic HR Business Partner support to senior managers
• to develop, deliver and monitor the implementation of workforce plans and policies
• we have an exciting opportunity for a HR Business Partner to join our team in Sunderland for a six-month contract to manage the HR function focusing on strategic, HR Operational Management, Employee Relations, Policy Development, Workforce information, Recruitment and Retention, Management and Key Performance indicators
• to lead on a corporate role in driving the HR agenda
• as part of the site Senior Management Team, you will be a key contributor to the long-term strategy of the business and facilitator driving the understanding of our commercial offering
• accountabilities of Business Partner, HR Operational Management, Employee Relations, Policy Development, Workforce Information, Recruitment and Retention, Management, Key Performance Indicators

Requirements

• an excellent understanding of current best practice in HR management and legislation
• first degree or equivalent level of experience
• evidence of personal development both professionally and managerially
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• chartered member of the CIPD
• human resources: 1 year

Benefits

• company car

Responsibility

• we are looking for a Production Operative, to work in a busy but friendly production environment, in Bradley Stoke, Bristol
• you will be operating a mail enclosing machine, producing large volumes of work
• machine experience not required as full training will be given
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• A positive attitude and willingness to learn are important
• this is a hands-on role, where you will be on your feet and required to concentrate for long periods
• DBS clearance is essential prior to employment

Responsibility

• possesses good written and verbal communication skills and is able to work effectively with peers and colleagues from within Technology
• A proactive, flexible and self-motivated individual
• able to work with internal customers to establish/validate application requirements. Understands that colleagues in the business are customers and adopts a Service Excellence ethos. Able to communicate effectively with non-technical staff
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• supports design of simple applications. Conducts review of supplied specifications as required. Codes, tests, corrects and documents more complex pieces of code and provides peer reviews
• strong adherence to quality processes and understanding of right first time approach and able to review code to ensure quality controls are in place

Requirements

• desired - Oracle PL/SQL developer Certified Associate or similar
• desired - Knowledge of data vault 2.0, Snowflake and Power BI
• extensive experience developing and maintaining PL/SQL applications
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• oracle APEX 4.2 or higher
• javaScript, Ajax, JQuery, HTML, XML
• oracle Database 12c or higher
• experience working in a Scrum environment
• ability to communicate effectively with non-technical staff regarding issues
• minimum of 3+ years experience in a similar technical role
• adept in engaging effectively with users, clients and other IT teams
• capability to follow processes, update and evaluate if improvements are needed
• strong adherence to quality processes and understanding of right first-time approach
• good debugging and problem solving skills
• ability to document basic business processes and evaluate how the use of software / applications could improve processes