OVERT SOFTWARE SOLUTIONS Salary
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Worcester
UNIT 2 HAWFORD BUSINESS CENTRE HAWFORD WORCESTER WR3 7SG

Earnings on positions in OVERT SOFTWARE SOLUTIONS

OVERT SOFTWARE SOLUTIONS is looking for employees for positions:

technical support engineer

Working hours

  • full-time

Salary

  • salary

Responsibility

  • this position requires a deep understanding of Moodle, Linux systems, and outstanding customer service skills
  • as a Moodle Technical Support Engineer at Overt Software Solutions Ltd, you will play a critical role in ensuring the success of our clients by providing technical support and expertise for the Moodle learning management system
  • you will be responsible for resolving technical issues, assisting with system configurations, and collaborating closely with clients to optimize their Moodle environments
  • documentation: Create and maintain comprehensive documentation, including knowledge base articles and FAQs, to help clients and team members troubleshoot common issues independently
  • do you have experience working with Moodle? If so, please describe your level of expertise and any specific projects you've worked on related to Moodle

Requirements

  • strong knowledge of the Moodle learning management system, including installation, configuration, and administration
  • proficiency in Linux server administration and troubleshooting
  • previous experience working in an IT support role, ideally within an IT support company

apprentice

Working hours

  • full-time

Language

  • english

Salary

  • salary

Responsibility

  • within this role at Overt, you will be responsible for assisting with maintaining the infrastructure, network and security operations of our organisation
  • you will be communicating with several departments to ensure they are able to undertake and carry out their job role effectively, along with speaking to customers about any issues escalated from our product support departments
  • assisting with compliance to various legislation and frameworks we follow

office administrator

Working hours

  • full-time

Language

  • english

Salary

  • salary

Responsibility

  • collecting data and producing reports as and when required
  • providing an organised and flexible administrative support service
  • ensuring that key business information is accurate and kept up to date
  • generating documentation for customers as and when required
  • adding new project templates to our project management platform and checking off completed tasks

apprentice administrator

Working hours

  • full-time

Language

  • english

Salary

  • salary

Responsibility

  • meeting management, with consideration for our international staff
  • adding new project templates to our project management platform and checking off completed tasks
  • filing Scanning printing shredding
  • tracking and managing quotes
  • reviewing and making sure that our customer support ticket responses are meeting business service standards
  • generating documentation for customers as and when required