prepare cover rota’s for all UK regions taking remedial action where required
customer service advisors
Working hours
full-time
senior design manager
Working hours
full-time
Responsibility
support the design office by training and enhancing the skills of the Design Managers through knowledge transfer
support the Operations Team on Design related topics
produce drawings and models of a high quality which meet Otis & Client expectations
be responsible for understanding Design requirements of Tenders
provide support and assistance to other Drawing Office staff
take ownership/responsibility for relevant assigned projects
liaise with external customers, factories & their engineering team
attend Design meetings with Sales team and/or Project Managers through the various stages of the project
Requirements
strong experience in the Lift industry
solid experience of using AutoCAD 2018 or subsequent versions
A good working knowledge of Autodesk Revit and Navisworks and a good understanding of BIM
A good knowledge of Microsoft 365
strong communication skills and attention to detail
prior experience of working within the Construction industry is desirable
degree in Mechanical Engineering or equivalent is desirable
strong Remuneration Package
programme manager
Working hours
full-time
senior technician
Working hours
full-time
project coordinator
Working hours
full-time
Benefits
mobile phone
laptop
Requirements
A customer-focused mindset with good communication skills
we welcome applications from talented Project Support Administrators, Document Controllers, Associate Quantity Surveyors, Senior Administrators and Engineering Administrators who live within a commutable distance of our Brentford Head Office
Responsibility
provide advice and timely submission of Project documentation on respective Workspaces
manage purchase order process, monitoring & recording values, advising any shortfall or underspend and ensuring receipts are accurately recorded
the role is fundamental to support the PanTfL PMO function, providing governance, administration and reporting support to the Project Delivery Team and the wider Management Team
A proven background in identifying improvement opportunities and finding solutions
test engineer
Working hours
full-time
service manager
Working hours
full-time
Benefits
company car
Responsibility
ensure the efficient operation of the Service Department by being a point of contact for clients and colleagues and carrying out administrative duties
sales administrator
Working hours
full-time
Responsibility
using the information in CRM to ensure that the quotation gets to the correct recipient
maintaining accuracy in that quotations are sent to correct recipients along with any further sales support collateral
liaising with operational and/ or sales teams to identify correct customer details where there is a shortfall the system
acting upon leads from various channels and using the repair fixed-price packages to create quotation according to priorities
calling customers to follow up on quotes issued, within agreed timeframes
ensuring any non-related repair issues raised during customer discussions are recorded and reassigned to the correct teams
following up on quotations with the customer in a set time scale
maintain and update customer databases, price lists, image libraries and technical literature
Requirements
we welcome applications from talented Administrators, Coordinators, Senior Administrators, Administrative Assistants, Administration Officers, Branch Administrators, Engineering Support Administrators / Coordinators and Team Administrators who live within a commuting distance of Dartford or surrounding area